In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
We needed to cancel our trip due to an immediate family member's unexpected illness. We filed a claim with Nationwide and were satisfied with the coverage, payment and resolution of the claim; albeit the process took much longer than Nationwide's stated timeline for settling claims However, we fully understand and anticipated that given the many challenges travel insurance companies are presently experiencing with the ongoing pandemic, the process would be delayed. Without this coverage we would have incurred a substantial loss. We are very pleased with the the coverage and resolution of our claim with Nationwide and will utilize them again in the future and recommend them to other travelers.
George K. would
recommend this plan to a friend or relative.
9 of
9 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
The representative that I talked with was very friendly and explained everything to me. This is my second time using this company and was very pleased last year when I bought the coverage. That is why I am a repeat customer.
Diana B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We buy travel insurance every vacation . A great feature would be credit on next insurance on
Next policy buy for trip from Nationwide if no claims previous policy . A claims free discount .
Patrick K. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your feedback. We hope you had a nice vacation.
Policy premiums are based on the length of the trip, the cost of the trip, the ages of the travelers, and the destination. Unfortunately, there is no way to discount these pieces of information.
We do appreciate your continued business. If you have any further questions or concerns, please do not hesitate to contact our team of licensed representatives at 800-487-4722 or by email at [email protected]
Now that my claim has been settled, I would say I am satisfied. Trying to get through on the phone to customer service was quite a challenge. However kudos to customer service representative. I would give the company five stars. She was extremely helpful and assured me that this claim would be handled effectively, fairly and to my satisfaction. It’s employees that make a difference when dealing with a big corporation. So overall I would give the insurance company a good rating .
Ellyn S. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Claims for this plan are managed by a 3rd party "Coordinated Benefit Plans". My claim has been processing now for almost 3 months, and they do not have any timeline on when they claim will be adjudicated. They say it's because of a high volume of claims, and anytime they ask you for new documentation, it resets the clock all over again. CBPs customer service is terrible, they don't commit to anything and don't resolve anything either. You just have to sit and wait, meanwhile if your charges are on a credit card, you have to eat the interest costs. Please avoid any policy managed by CBP at all costs.
Johana R. would not
recommend this plan to a friend or relative.
11 of
11 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for your feedback. We hope you had a nice vacation.
Policy premiums are based on the length of the trip, the cost of the trip, the ages of the travelers, and the destination. Unfortunately, there is no way to discount these pieces of information.
We do appreciate your continued business. If you have any further questions or concerns, please do not hesitate to contact our team of licensed representatives at 800-487-4722 or by email at [email protected]