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Travel Insurance Reviews Nationwide

In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.

Learn more about Nationwide.

Customers who have visited the Bahamas rated Nationwide Mutual Insurance Company
4.69 out of 5
475
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
Nationwide Mutual Insurance Essential
I am thankful that I did not have to file a claim. I chose nationwide because of the amount of coverage and the price. I would use InsureMyTrip for every time I go on vacation .
Jason J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Bought the plan to cover a cruise. We never used the plan so I cannot comment on how responsive the company would be if a claim was filed!
Joseph B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Luxury Cruise
IT WAS VERY DIFFICULT TO UNDERSTAND WHAT THE COVERAGES WERE
Edward S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    InsureMyTrip recognizes that it can be very difficult and confusing for our customers to find a plan that meets their needs. Finding the right travel insurance plan for your trip is the basis for worry-free travel. Since we offer 100's of plans from the leading providers in the travel insurance industry, the search for the "right" insurance can be daunting.

    We first request that you keep in mind that we list the coverages provided in each plan for you to review and compare on our website by clicking on "Compare" for one or more policies. You can also read all the terms and conditions prior to purchasing by clicking on "Review Certificate".

    Nevertheless, many of our customers still wish to speak to a customer service representative for clarity on policy terms and premium. Please feel free to call InsureMyTrip at 800-487-4722 anytime between 7:00 am to midnight ET for assistance. We will welcome your call.
    Feb 08,2017
The trip included a
cruise
Nationwide Mutual Insurance Essential
Easy to sign up, and affordable. This insurance gave us the peace of mind we wanted prior to, and during our first cruise. We didn't need it in the end, but we had no worries, and we didn't worry as we played the "what if" game.
Kenneth D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
A bit too expensive for what it was, but it did cover more than other similarly priced plans.
Lori M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
I used Nationwide twice now for cruise trip insurance. I have not had to use it, but I am totally satisfied with the coverage they provide for the price.
Deborah G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Luxury Cruise
We thankfully did not need any of the features of the insurance plan, but the security of knowing if we had any issues with our flights, cruise or health, we had a resource to call on! Thanks for providing peace of mind.
Charles A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
I had a frustrating situation with this plan. I had purchased a plan to cover my airfare and hotel for a vacation. The hotel stay I had purchased was in the form of a certificate I had bought in a charity auction. I was going to the Bahamas with my best friends, but I wound up getting ill and being unable to make the trip. The airlines refunded me my money no problem, as it was due to illness. No need to file a claim for airfare. And to not have to bother the travel insurance company with a large claim for the hotel stay certificate, I gave it to my friends to use and they paid me back for it. The only caveat was that they needed the hard copy of the certificate to be able to check in, which means I needed to FedEx it overnight to the Bahamas at a cost of $52. So I did not need to file a claim for the airfare or hotel portion of my trip.

HOWEVER - I did ask if I could file a claim for the $52 that it cost me to FedEx the certificate for use. The insurance company, though, refused to cover this cost when I called and asked about filing a claim, which is perplexing, and quite honestly, horrible customer service.

By my contacting the airline directly, as well as making sure the hotel certificate went used by my friends, I SAVED the insurance company money on having to reimburse me for a nearly $1,000 claim due to not being able to take my trip. Rather than saying "Hey, we should approve this measly $52 claim for our customer - who incurred this cost as a result of illness that prevented him from traveling," they're looking past the fact that I did not submit a claim for the larger stuff.

The company is being penny-wise and dollar foolish, and, like most insurance companies - looks for every tiny loophole in policy not to pay their customers what they deserve. I would not recommend them to anyone.

When choosing an insurance company, you want one that has empathy for its customers - some "beside manner," that assumes positive intent and doesn't make them jump through hoops when issues arise. The company's telling me that submitting a $52 claim would be denied as the tangential cost of FedExing the certificate is not covered really gets my goat.
James V. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Zac
    Photo
    Thank you for your feedback on the policy. We appreciate you using InsureMyTrip for your travel insurance needs. We are sorry to learn that you were unable to travel and are dissatisfied with this policy. The claims administrator is required to adjudicate claims based on the terms and conditions of the policy. In the future, please consider contacting the claims department immediately after suffering a loss to receive the claims procedure. Please call us at 800-487-4722 if you have any questions or concerns. We would be happy to assist you.
    Nov 03,2016
The trip included a
cruise
Nationwide Mutual Insurance Essential
I insure all my trips but I have not had to file a claim yet.
Robert C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
Knowing my trip was completely covered was enough satisfaction for me.
Jo C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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