In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
Luckily I didn’t need it, but since I was going to a place where hurricanes can hit, and we had family coming from all parts of the US, we felt really secure knowing we were covered !
Kelley R. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Plan coverage was very good. Could be more specific when it comes to COVID coverage and being primary instead of secondary for many of the covered benefits.
Leon S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I had a change of intinerary claim with Nationwide. Per the website, it should be processed within 15 business days. I understand that there are lots of claims with whats going on in the world but I called 3 times regarding the processing of my claim since it was over the time limit. On the 3rd time, I was told that even though I downloaded all the appropriate forms and information, that noone uploaded them into the claims system. Why didn't the first 2 reps see that? Due to that error, it took about 45 days for my claim to be approved. Its a good thing I called again and spoke to a rep who took the time to look at my claim or who knows when or if I'd ever be paid. I like Nationwide. Use them on most cruises. I would use them again but I just suggest if you have a claim to stay on top of them to make sure its processed timely.
Frances G. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
We thank you for your feedback. We hope you enjoyed your vacation.
The Travel Insurance industry as a whole has been experiencing high call and email volume due to the concerns with the ongoing pandemic. This can result in longer than usual wait times. We are happy to hear about the outcome of your claim and appreciate your patience throughout the process.
If you have any further questions or concerns please do not hesitate to contact our team of representatives at 800-487-4722 or by email at [email protected].
I didn’t have to file a claim which I’m very glad. It gave me the piece of mind that if I couldn’t go I wouldn’t lose what I paid for the trip. With COVID all around you just never know what could happen.
Kenneth S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Do have a concern - had a potential claim for delayed luggage (did not meet full criteria so was not covered), but when calling Nationwide at the number "For Filing a Claim" on the policy sent to me by InsuremyTrip (888-490-7606) the rep could find no record of my policy, and more concerning no record of me even though I have purchased more than one Nationwide policy through InsuremyTrip. The rep said she was with Trawick and that my policy # should be all numeric, but mine was alpha-numeric starting with "NWE." Because I have purchased other policies for future travel, I want to be sure that InsuremyTrip is passing along all the correct info to me and to Nationwide in the event I do have a claim on a future trip. Who can help resolve that as to why the Cust Svc # with Nationwide has no record of my policies? Thank you.
Kimberley M. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We thank you for your feedback. We hope you enjoyed your vacation.
InsureMyTrip.com and Nationwide are actively looking into the reason why you were misdirected upon contacting claims to prevent it from happening to other customers. Thank you for bringing it to our attention.
The lady who helped me buy the coverage was pleasant and listened to my needs. Fortunately I didn’t need to file a claim but I traveled more confidently knowing I was covered with
Faye S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We thank you for your feedback. We hope you enjoyed your vacation.
The Travel Insurance industry as a whole has been experiencing high call and email volume due to the concerns with the ongoing pandemic. This can result in longer than usual wait times. We are happy to hear about the outcome of your claim and appreciate your patience throughout the process.
If you have any further questions or concerns please do not hesitate to contact our team of representatives at 800-487-4722 or by email at [email protected].