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Travel Insurance Reviews Nationwide Essential

The Essential plan from Nationwide Mutual Insurance is for travelers planning trips on a budget who don't want to sacrifice coverage. Coverages include Trip Cancellation and Interruption, Medical, Emergency Medical Evacuation, and Assistance Services.

To learn more, see the Nationwide Essential trip insurance product page.

Customers who have taken a cruise rated the Nationwide Mutual Insurance Company Essential plan
4.69 out of 5
3,259
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
We were on a cruise with a tight schedule and limited access to internet. We had a flight delay that caused us to miss a prepaid tour which would have been a covered loss under our policy. However, the policy required that we make a written claim within 7 days of the claimed loss. We missed that deadline.

It's my own fault for not reading and understanding the requirements. However, I believe that this requirement is completely unreasonable -- especially for a TRAVEL policy.

Buyer beware!
James P. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
Like any insurance it is good when you don't have to use it.
Ruben C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
It's insurance. Hate it but love it if u need it. I hope they would've paid up if the trip was cancelled
Brian V. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
The insurance product was fairly comprehensive and I was reassured having it. It was not cheap, but not prohibitive either. I will really never know anything about service until I have to submit a claim, which has never happened to date, thank goodness.
Arthur F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
Didn't use, but had peace of mind knowing we were covered.
Marcus S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
I recommend Nationwide Travel Insurance. I had to file a claim due to Delta Airlines damaging my luggage and Nationwide processed the claim and reimbursed me for the luggage. I will be using Nationwide Travel Insurance for all my vacations.
Jeffrey W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
The claim was filed October 25th with 9 attachments, I received an email asking for more information Nov 12th, which i responded to Nov 13th with 4 more attached documents, and got an confirmation email. Since i never heard anything again and the website only shows "RECEIVED" I called on Dec 7th. In the call I was told they sent me an email asking for more information, so i informed them i had responded the following day. She put me on hold and said i would receive a call in 20 minutes to finish up the claim. No call back. I called again with similar results, (being told i would get a call by end of day) on Dec 14th, 15th, 18th, 20th and 27th. Still nothing...they have all said, "I've upgraded your claim to priority and sent it directly to the manager." Now I'm being told they have a 2 week re-review period and I'll receive an email.

DO NOT purchase a plan from Nationwide if there is any chance you might actually use it.
My claim isn't even much, about $400 on a plan that cost $163.
Logan Z. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Flights were changed by the airline 2 months prior to trip and the times did not work for us so we cancelled our trip. Nationwide would not cover our claim for a cancelled trip (was only requesting the deposit). We booked another trip for the same week as the cancelled trip and after denying our claim they would not allow us to transfer the insurance we paid for to the rescheduled trip. So we were out the money from the original trip and we had to purchase a new insurance plan for the rescheduled trip. I contacted InsuremyTrip to see if they could do anything to help and they said I had to go through Nationwide. I contacted Nationwide and they said I had to go through InsuremyTrip. I would never use Nationwide or InsuremyTrip again.
Steven P. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Have bought this type of policy several times for peace of mind, but never needed it until this year. My wife got sick during our cruise and we missed our transfer home to airport due to a trip to emergency room. Thankfully, she was fine and luckily I bought the insurance as they covered all medical costs not covered by my insurance plus reimbursed airport transfer fees. Make sure you submit all required documentation including personal health insurance info. Customer service rep was so kind, helpful and patient with me throughout. Re-enforces why buying travel insurance is worth the peace of mind. I'll never travel without insurance again. Highly recommend this very reasonably priced plan.
John J. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Did not need to submit a claim, but was happy with price and coverage.
Deborah F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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