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Travel Insurance Reviews Nationwide Prime

The Prime plan allows you to insure a higher trip cost than the Essential plan and also includes higher amounts of coverage to protect your pre-paid non-refundable monetary investment. This plan includes benefits for missed connections and changes in itineraries, along with a pre-existing condition waiver.

To learn more, see the Nationwide Prime product page.

Customers who have visited China rated the Nationwide Mutual Insurance Company Prime plan
3.30 out of 5
11
ratings and reviews
81%
recommended
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Cruise
Filed claim
Nationwide Mutual Insurance Prime
Because your company wasnt open at the time we were delayed I could not have my questions answered. We needed a hotel and paid for it with our credit card points. You then said you could not reimburse me for that. The cost of the room doesnt change because of how i paid for it. You couldnt answer my question and your insurance was worthless to me because of that. Will not use again.
Ryan S. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Michelle A
    Photo
    Thank you for your review. Each insurance provider has a 24 hour emergency assistance center that is available 24 hours a day, 7 days a week. The contact information for the assistance center is included in the confirmation email sent to you, after the policy is purchased. Within this information travelers are provided a contact number for in and outside of the United States.
    The insurance is meant to cover your out of pocket expenses. When using points to pay for expenses, the only expense you may be out of pocket is the fees and taxes that may be applicable. As points are not out of pocket expenses those are not reimbursable. Please feel free to contact us if you have any questions or concerns.
    Jun 19,2019
The trip included a
tour
Nationwide Mutual Insurance Prime
I needed to evacuate and leave for my trip early due to hurricane Florence . I tried to call and ask if there was any help. I was on hold an excessive period so I hung up (I needed to keep contacting the airline as well as prepare my house.) . The airline changed my flight and I had about 15 hrs notice that I needed to leave the next morning - 3 days early. As soon as I caught my breathe, I texted from the airport (before I left the country) and stated I was leaving 3 days early. I was told my policy would cover nothing for the next 3 days. Fortunately, I had no claims (as I never do) but it left a very bad taste in my mouth that there was no attempt to ease my anxiety. I will not use your company again
colleen c. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    We appreciate your comments and can certainly understand your stress from dealing with storm preparations while preparing to travel. Upon reviewing our correspondence, we can see that you kept us updated on your situation while our representative answered your questions. However, we are sorry that we were unable to reduce your anxiety.

    Perhaps in the future you will consider giving both Nationwide and InsureMyTrip a second chance.
    Oct 07,2018
The trip included a
cruise
tour
Nationwide Mutual Insurance Prime
It was nice to have peace of mind should we need help.
Dalvir G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Prime
The pre-existing conditions are complicated. Just simplify it so that one doesn't need a lawyer to understand it and get rid of all those qualifiers.
Mark R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Prime
Since I had no need for a claim, it's difficult to evaluate the plan. Though I was happy with the price and the coverage.
Laura S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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