Travel Insurance Reviews Nationwide Prime

The Prime plan allows you to insure a higher trip cost than the Essential plan and also includes higher amounts of coverage to protect your pre-paid non-refundable monetary investment. This plan includes benefits for missed connections and changes in itineraries, along with a pre-existing condition waiver.

To learn more, see the Nationwide Prime product page.

Customers who have visited the Bahamas rated the Nationwide Mutual Insurance Company Prime plan
4.35 out of 5
25
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
Nationwide Mutual Insurance Prime
Our 4-night cruise to Bahamas was plagued by bad weather and rough seas. We were not able to stop at the island nor able to get off the ship during the entire cruise due to torrential rains and winds. Trip interruption / itinerary-change coverage did not cover this because we never left the ship. In order for this coverage to apply, we would have had to leave the ship and not get to have the ship services (ie meals, rooms). Otherwise, it was a comfort to think that we would be protected from major problems, but the details of coverage should be checked out for these types of exceptions/qualifications. For example, if the ship was disabled out at sea for days, no reimbursement would be given.
Peter W. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you experienced bad weather during your cruise. Below is an expert from the Nationwide Mutual Insurance Prime plan explaining the Itinerary Change benefit:

    "In the event a cruise/Travel Supplier makes a change in Your Covered Trip itinerary that prevents You from participating in an event/activity pre-paid prior to departure and scheduled on the Your Covered Trip itinerary, nonrefundable pre-paid event/activity expenses will be payable up to the Maximum Benefit Amount shown in the Confirmation of Coverage.

    Benefits will not be paid if the event/activity is rescheduled during the course of the Covered Trip.

    Verification by the Cruise/Travel Supplier of the change in the scheduled Trip Itinerary will be necessary for claim
    payment."

    If you have any questions or concerns please call us at 800-487-4772. Our representatives are available 7 days a week and would be happy to assist you.
    Mar 18,2016
The trip included a
cruise
Nationwide Mutual Insurance Prime
Filing a claim is the only way one can judge an insurance company. Unfortunately, my trip was cancelled secondary to snowy conditions. Getting the claim paid was an adventure in itself. I had just about enough when they insisted that they need my 8 year old's signature! The claim finally got paid when I threatened to file a complaint with government agencies.
Dmitry G. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you are dissatisfied with your claim experience. However, we are pleased to learn that your claim was paid. In the future, please contact InsureMyTrip if you are having claims issues with a plan purchased through us. InsureMyTrip employs a Customer Advocate Program designed to assist customers during the claims process. Our representatives are available 7 days a week by calling 800-487-4722.
    Jul 16,2015
The trip included a
cruise
Nationwide Mutual Insurance Prime
The plan was quite reasonable for 2 travelers of our age. The coverage looked to be very adequate if we needed to use it. The peace of mind was worth the premium.
Donald L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Prime
InsureMyTrip is a great website, and their customer service representative helped finalize my purchase. Good company. We have used before, and will use again.
Roger M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Prime
I usually don't buy trip insurance, but this was for a cruise and it seemed like a good idea in this case. I was surprised to see how inexpensive and complete the coverage was, and the name Nationwide gave me confidence. I think the most relevant review is for InsureMyTrip. The website made it remarkably easy to find what I wanted and comparison shop. The fact is, I probably would not have gotten insurance at all if it wasn't facilitated by InsureMyTrip.
Timothy A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Prime
My daughter bought this insurance plan for me. I agree with her assessment. I bought insurance for my trip and thankfully did not have to use the benefits. I cannot comment on how good of a policy this was or about customer service as I did not have to use the benefits. I was glad to have coverage and peace of mind that should I run into trouble I would be insured.
Louis L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Prime
Did not have to use it, but knowing I had emergency medical evacuation coverage and medical coverage provided peace of mind.
Gary A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Prime
I was in Bimini when Tropical Storm/Hurricane Sandy breezed up the coast in 2012. This disrupted my WildQuest Trip as we could not go out on the boat for 2 days. My claim was handled professionally. Vicki called to request more information and once I provided it the whole process went smoothly.
Diane K. would recommend this plan to a friend or relative.
4 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Prime
Easy to deal with and felt coverage was better than others when shopping,Landmark company
Thad H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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