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Travel Insurance Reviews Nationwide Universal Cruise

The Nationwide Universal Cruise plan is designed for travelers going on a cruise during their trip. Coverages include Trip Cancellation, Trip Interruption, Medical, Emergency Medical Evacuation, and in most states, an Itinerary Change Inconvenience benefit.

To learn more, see the Nationwide Universal Cruise product page.

Customers who have visited Spain rated the Nationwide Mutual Insurance Company Universal Cruise plan
4.60 out of 5
15
ratings and reviews
93%
recommended
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Filed claim
The trip included a
cruise
tour
Nationwide Mutual Insurance Universal Cruise
Due to weather issues, we missed a flight and subsequently missed our cruise departure. We had to buy new airline tickets to a different destination in order to catch up with the cruise at the first port (which turned out to be the second port of call because the ship skipped the first port of call due to bad weather), stay overnight in a hotel and then use public transit to get to our destination. Upon our return home, we submitted a claim for all of the additional receipted travel expenses. Nationwide sent us a reimbursement, but not for the full amount. When I called to ask about the amount of reimbursement that we received, the agent agreed that we should have been reimbursed at a higher amount, authorized payment, and we received another check a week later. We were reimbursed for the full amount that we had receipts for. Because we were travelling internationally and had to spend a significant sum to reach our destination, we were very glad to have purchased insurance, and we would purchase it again for an international trip such as this.
Amy N. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Universal Cruise
I can only rate this plan as a customer who did Not file a claim but as it is directed at Cruise passengers I liked that.
darrell b. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
Somehow I gave the wrong date range when planning my trip 1 year ago. When I saw this error just 1 week before I left, I called customer service and painlessly corrected the error.
Did not need to file a claim as the trip went off without a hitch.
Maryann B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
LOng and painful claims process. When you call to check on the status, someone looks at a computer screen and reads what is there. You are never able to speak or e-mail directly to a claims adjuster. Often, I would be the one suggesting the next follow-up step,
Carlton S. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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