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Travel Insurance Reviews Nationwide Universal Cruise

The Nationwide Universal Cruise plan is designed for travelers going on a cruise during their trip. Coverages include Trip Cancellation, Trip Interruption, Medical, Emergency Medical Evacuation, and in most states, an Itinerary Change Inconvenience benefit.

To learn more, see the Nationwide Universal Cruise product page.

Customers who have visited the Caribbean rated the Nationwide Mutual Insurance Company Universal Cruise plan
4.58 out of 5
163
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Nationwide Mutual Insurance Universal Cruise
We have no realistic feedback since we were fortunate not to have had any problems. Having the insurance certainly gave us peace of mind.
Wanda D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Universal Cruise
It was a blessing to not need the use of our plan, but a genuine relief to know it was in place if the need presented itself.
James L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
Everything went as planned.
Duncan B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Universal Cruise
Booking was easy, Gal was pleasant and knew what she was doing


Fortunately I did not need to use plan but could rest easy.
Will use again
Bette H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
I basically look for the cheapest coverage for what I need and includes pre-existing and medi-evacuation. I have collected several times with different policies and never had a problem with "cheap." In fact, one of them reminded me that they could not finish processing my claim until I submitted what Medicare was paying when it had been sitting on their desk gathering dust. I was aware that it was still pending but Medicare takes their good time processing their claims.. Anyway, impressed they didn't just "sit" on it and hope I would go away (lol).
Owen W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you very much for your five star review. However, I would like to point out that your Nationwide Universal Cruise plan does not include the Pre-existing Condition Waiver. Although the waiver is not available in the Universal Cruise plan, it is offered in the Choice or Luxury Cruise plans.

    In the future, you may wish to contact our licensed insurance experts who would be happy to explain any part of the insurance policy. We are available to assist you by phone at 800-487-4722, or by chat, Monday - Friday, 7am-12am EST and Saturday - Sunday, 9am-9pm EST.
    Mar 08,2019
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
Fortunately,I did not have to make a claim. I buy insurance on every cruise (14) and have never made a claim. Therefore, I do not know how good the insurance is unless I have to make a claim.
Bruce S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
Now that my husband and I are in our 70s, we know we need travel insurance (luckily, we had bought some two years ago when my husband needed emergency surgery three days before a trip to China).
The Nationwide Universal Cruise plan we bought for our recent cruise is low cost and designed for our specific needs. While we didn't have to file a claim (thank goodness), the peace of mind we bought was well worth it.
Joan M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
A claim was filed on our behalf for a major medical reason involving our daughter. We were told it's not covered and to read the exclusions. It would appear that the exclusions have exclusions. Either way the insurance has no value and the company will find a way to issue a denial. For our money this was a waste .
Thomas D. would not recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    When we received your comments on October 31st, we assigned your potential claim to an advocate. Based on the information that you provided, our advocate called the Nationwide claims department who confirmed your telephone conversation and pointed out the applicable exclusion in the policy, so no claim was actually filed.

    Of course, it is never good news to hear that there is no coverage in your policy for a medical issue. If you would like to call Customer Care to discuss this further, we are available to call at (800) 487-4722 Mondays through Friday from 7:00 AM to midnight and weekends 9:00 AM to 9:00 PM. We would be very happy to explain the policy limitations and exclusions further so that you have this information for future travel.
    Nov 14,2017
The trip included a
cruise
tour
Nationwide Mutual Insurance Universal Cruise
The plan served as a security blanket/peace of mind item. I encountered no events, so the company actually benefited.
MARVIN J. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
Terrific insurance. Got the coverages I required without paying for additional options I didn't need. All aspects of my travel were covered under this insurance so I was able to travel without concern knowing I had taken the necessary steps to protect myself. Gave me total peace of mind, especially since I was traveling outside the U.S.
Susan R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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