Travel Insurance Reviews RoamRight

RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service.

Learn more about RoamRight.

Customers rated RoamRight
4.61 out of 5
1,170
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
RoamRight Essential
I didn't focus on medical expense coverage, which was probably too low, when I purchased the plan. (I was focused on medical evacuation coverage, which was fine.) Next time I will. Fortunately, I didn't need to file a claim.
Charles B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
RoamRight Essential
A review of an insurance policy that no claim was made is fairly worthless. You never know how good the policy or the company is until you want them to pay.

This is not a negative review, next time I travel this company will get my business.
Bruce D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
RoamRight Essential
I liked the timely manner which my insurance card was sent before I left for my trip. I have 2 other trips scheduled for this year and will be using your company.
Jeanita P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    RoamRight
    Photo
    Thank you for your review! We are happy to hear you had a great first experience with us, and we look forward to protecting your other trips.

    Regards,
    The RoamRight Team
    Jan 12,2017
RoamRight Preferred
It took about 2.5 months to get the check processed, but I got the whole 75% ($1275/$1700) back when I cashed in my cancel for any reason insurance. They were easy to work with. I would recommend this company if you need travel insurance.
Melina S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    RoamRight
    Photo
    Thank you for leaving a review. We are sorry to hear that you had to cancel your trip, but are happy that we were able to make the process a little easier.

    As I am sure you were told during the claims process, we are currently experiencing an influx of claims that is causing a longer resolution time. We are actively working towards getting back to our regular resolution time and hope to be there shortly.

    Again, thank you for your review, and we look forward to protecting your next trip!

    Regards,
    The RoamRight Team
    Jan 12,2017
RoamRight Essential
We did not have to use this insurance but it gave us peace of mind. Thank you.
Heather G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    RoamRight
    Photo
    Thank you for your review. We love when our travelers' trips go well and we can provide peace of mind. We look forward to protecting all your future trips.

    Regards,
    The RoamRight Team
    Jan 12,2017
The trip included a
tour
RoamRight Essential
The only way to evaluate the value of an insurance policy is by assessing its claim handling process.
Since we did not file a claim, I cannot evaluate how good is the insurance product. The best evaluation should come from those who filed claims.
Yaron S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Preferred
Seemed like a good plan although you never know until you have to claim.
Alastair H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Vicki Zidwick
    RoamRight
    Photo
    Thank you for your review. We are happy to hear that your trip went well and we hope we can protect your next trip.

    Regards,
    The RoamRight Team
    Jan 03,2017
RoamRight Preferred
Plan had the right coverage (not too little, not too much) for my needs at the right price. Purchasing and paying process via InsureMyTrip was easy and quick. RoamRight reached out with an email just before the trip to summarize the coverage etc. which was a nice touch. Will buy from RoamRight again next time.
Mika H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Preferred
The plan was reasonably priced and easy to enroll in.
Kathleen V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
RoamRight Preferred
It's great insurance when it is not used!
Judith L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    RoamRight
    Photo
    We agree! We're happy to hear your trip went well, and we hope we can protect your next trip.

    Regards,
    The RoamRight Team
    Jan 03,2017
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