Travel Insurance Reviews RoamRight

RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service.

Learn more about RoamRight.

Customers rated RoamRight
4.60 out of 5
1,198
ratings and reviews
97%
recommended
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Cruise
Filed claim
RoamRight Preferred
Didn't need it, but had good customer rep interaction to buy the plan
Anita C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
RoamRight Essential
I usually purchase travel insurance due to my mother's fragile health condition. Up until this trip I did not need to process a claim. When my mother had a stroke 2 days before our trip I was worried about the hassle of trying to get reimbursed for my trip I was now unable to take. I was quite pleased with RoamRight's help for the processing of my claim and I was happy that they did not add to my stress by making it difficult for me to get approval for my claim. I will certainly obtain coverage with them again on future trips.
Raul C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Preferred
We did not have to use the plan which I am thankful for so it is hard to review.
Kelly N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Preferred
Didn't have to use plan but the rep who help me select it was very helpful.
Lu L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
RoamRight Essential
Thank you , was nice to know our vacation was covered will call you guys when go on our next adventurer.
TERRI C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
RoamRight Preferred
the time to process the request should improve. because by the time they asked for any type of document it was difficult to obtain due to the time frame that it took
carlos f. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
RoamRight Essential
I didn't focus on medical expense coverage, which was probably too low, when I purchased the plan. (I was focused on medical evacuation coverage, which was fine.) Next time I will. Fortunately, I didn't need to file a claim.
Charles B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
RoamRight Essential
A review of an insurance policy that no claim was made is fairly worthless. You never know how good the policy or the company is until you want them to pay.

This is not a negative review, next time I travel this company will get my business.
Bruce D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
RoamRight Essential
I liked the timely manner which my insurance card was sent before I left for my trip. I have 2 other trips scheduled for this year and will be using your company.
Jeanita P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    RoamRight
    Photo
    Thank you for your review! We are happy to hear you had a great first experience with us, and we look forward to protecting your other trips.

    Regards,
    The RoamRight Team
    Jan 12,2017
RoamRight Preferred
It took about 2.5 months to get the check processed, but I got the whole 75% ($1275/$1700) back when I cashed in my cancel for any reason insurance. They were easy to work with. I would recommend this company if you need travel insurance.
Melina S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    RoamRight
    Photo
    Thank you for leaving a review. We are sorry to hear that you had to cancel your trip, but are happy that we were able to make the process a little easier.

    As I am sure you were told during the claims process, we are currently experiencing an influx of claims that is causing a longer resolution time. We are actively working towards getting back to our regular resolution time and hope to be there shortly.

    Again, thank you for your review, and we look forward to protecting your next trip!

    Regards,
    The RoamRight Team
    Jan 12,2017
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