Travel Insurance Reviews RoamRight

RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service.

Learn more about RoamRight.

Customers rated RoamRight
4.60 out of 5
1,077
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
RoamRight Essential
I personally know of 4 people that were evacuated from this one cruise alone. I'm fortunate that it wasn't needed by my party, but it's reassuring to know I had coverage if it was!
Joseph C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Vicki Zidwick
    RoamRight
    Photo
    Thank you for taking the time to leave us a review. We are very happy to hear the cruise went well for you, and we hope those four people are now okay! Rest assured knowing that if you needed assistance while on the cruise, we would have been there for you, too.

    Regards,
    The RoamRight Team
    Sep 22,2016
The trip included a
tour
RoamRight Preferred
Did not have to file any claim.
Jagdish P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
RoamRight Preferred
Thankfully did not have a reason to use the insurance but feel it was the right plan for our needs. Thanks!
Jerry C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    RoamRight
    Photo
    Thank you for your review! We are happy to hear your trip went well, and we look forward to protecting the next one!

    Regards,
    The RoamRight Team
    Sep 19,2016
RoamRight Essential
It covered what we needed to be covered. Thankfully we didn't have any issues and didn't use the coverage, so I can't comment on how the insurance would have paid out.
Carla J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Vicki Zidwick
    RoamRight
    Photo
    Thank you for taking the time to leave a review for us. We are very happy to hear your trip went well, and we hope you keep us in mind for your next trip!

    Regards,
    The RoamRight Team
    Sep 12,2016
The trip included a
tour
RoamRight Essential
It is always best to make sure a major purchase is covered for unforeseen problems. Even though there were none on this trip, there definitely could have been.
Sandra B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
As a long time user of insure my trip this is only the second claim I have made, both claims were for trip interruption. The process was quick and fair. I wrongly assumed they only difference was the amount of coverage, this one only pays for what you spent and we were not reimbursed not the obvious extra costs involved in a trip interruption. I think insure my trip should do a better job of breakdown in there compare plans view because you are not comparing apples to apples.
warren s. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback. We are pleased to learn you had a positive experience with RoamRight regarding your claim. In the future, if you would like assistance using the comparison tool, please contact our office at 800-487-4722 where a licensed representative would be happy to help you.
    Sep 06,2016
The trip included a
cruise
RoamRight Essential
It was a good feeling to know that we were covered during our trip. I do have question about the plan. If included would the plan cover any excursions purchased on the cruise. A suggestion, it might be worth reminding vendors to make travellers aware of the need to purchase insurance as soon as they put a deposit down.
Gary T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you very much for submitting a review to assist your fellow travelers.

    You can include the cost of any excursions as long as the expense is prepaid and non-refundable. If you book the excursion after you purchase the policy, you should call us at 800-487-4722 to advise us of the increase in trip cost so that we can quote you the additional amount due, if any.

    You are correct in stating that travelers should be aware that most travel medical providers include the preexisting condition waiver if the plan is purchased within 10 to 30 days of the Initial Trip Payment. Although there are some plans that go by Final Payment, their cost is generally higher than those plans that go by Initial Trip Payment.
    Sep 05,2016
RoamRight Essential
We have never needed this before. This year we rented from private party who did not offer insurance. I was uneasy about that because you never know what might come up 2 or 3 months down the road. I found your website on line and felt price was good for what was included. We never needed to use it which is great but it gave us peace of mind that it was available. If we needed it we would definitely use again.
Vickie B. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    RoamRight
    Photo
    Thank you for your review. We agree -- peace of mind is always nice to have. We look forward to insuring your next trip.

    Regards,
    The RoamRight Team
    Sep 06,2016
The trip included a
tour
RoamRight Essential
never needed to make a claim, so don't know how it would have turned out...but price seemed fair.
gary w. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    RoamRight
    Photo
    Thank you for your review. We are happy to hear your trip went well, and we hop you keep us in mind the next time you plan a trip.

    Regards,
    The RoamRight Team
    Sep 01,2016
The trip included a
tour
RoamRight Essential
We had to cancel a trip at the last minute due to health problems. Everyone a RoamRight was extremely helpful and efficient. My claim was processed quickly and within 2 weeks I had a refund for the trip.
Gayle P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    RoamRight
    Photo
    Thank you for your review. We are very sorry to hear you had to cancel your trip, but are happy we were able to make everything right on our end. Please keep us in mind the next time you plan a trip.

    Regards,
    The RoamRight Team
    Sep 01,2016
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