Travel Insurance Reviews RoamRight

RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service.

Learn more about RoamRight.

Customers who have rated RoamRight
4.58 out of 5
401
ratings and reviews
95%
recommended
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Cruise
Filed claim
The trip included a
tour
RoamRight Essential
The costs of insuring my trips are becoming more prohibitive and keep me from taking more trips during the year.
Florence C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
Never used the plan but it's the third time I've bought the same plan for 3 diff. trips as it provides the basic coverage I need (cancel due to sickness/unforeseen circumstance and I have peace of mind). I'll continue to buy this plan for future trips as well, for the low % of total cost, it's well worth it to me so I don't panic if my kid gets a sniffle 2 days before a flight.
Glenn G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Vicki Zidwick
    RoamRight
    Photo
    Thank you for your review. We agree -- peace of mind is very much worth it. We look forward to insuring your next trip!

    Regards,
    The RoamRight Team
    Aug 25,2016
The trip included a
cruise
RoamRight Essential
A good value for the cost. It felt good to have insurance just incase something happened.
Sylvain T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
RoamRight Preferred
I can not honestly review this product as we fortunately did not need to use it on the vacation.
AMIR K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
RoamRight Essential
As we sat on a Delta plane in Amsterdam that was delayed in the first hour of the computer outage, I realized the RoamRight plan wouldn't help us with this problem, but if we had been stranded for days, it might have. I didn't take the time to research these details once we were home safely!
Linde L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
RoamRight Essential
Fortunately did not have to file a claim, but it was comforting knowing we had coverage in case something happened.
janette c. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
Great coverage plan and was explained well!
Janna M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Vicki Zidwick
    RoamRight
    Photo
    Thank you for choosing RoamRight! Please keep us in mind the next time you travel.
    -The RoamRight Team
    Aug 15,2016
The trip included a
tour
RoamRight Preferred
It meant so much that we had peace of mind in case something happened and our trip didn't go as planned!
Edith P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    RoamRight
    Photo
    Thank you for taking the time to leave a review. We appreciate your business and hope you'll choose RoamRight again the next time you travel.
    Regards,
    The RoamRight Team
    Aug 15,2016
RoamRight Preferred
I've had this for trips since 2014, and have never needed to use it. But the policy and its coverage is reassuring to have!!
Elizabeth S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Vicki Zidwick
    RoamRight
    Photo
    Thank you for being a loyal RoamRight customer! We're glad all of your trips have gone smoothly, but we're here for you if you ever need it.
    Safe travels,
    The RoamRight Team
    Aug 15,2016
The trip included a
tour
RoamRight Essential
I was unaware of the limitations of this policy. My step son travelling with me got a throat infection while we were away. Taking him to the Hospital was not an option. When I called the insurance company I was told this policy was for serious life treating issues. I could take him to the ER and then a decision would be made as to coverage. In the meantime I would have to pay out of pocket and MAYBE I would be reimbursed. Instead I consulted the pharmacist. I was disappointed at the lack of help I received from the agent. My mistake was I should have informed myself of how to use this plan before I left for my trip.
Sandra R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Vicki Zidwick
    RoamRight
    Photo
    Thank you for your review. Assuming your stepson also had travel insurance with the RoamRight Essential plan, he would have up to 15,000 USD in emergency accident and sickness coverage. Our 24-hour assistance provider, On Call International, would have been able to assist you in finding non-emergent care for the infection. In this situation, you likely would have had to pay out of pocket and submit for reimbursement. However, our claims process is straightforward and easy to do online. You are able to start your claim process the same day treatment was sought. If you would like to speak with us directly about your situation, please call our claims department at 855-762-6252.
    Aug 16,2016
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