Travel Insurance Reviews RoamRight

RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service. See below to read our customers’ Roamright travel insurance reviews.

Learn more about RoamRight.

Customers rated RoamRight
4.61 out of 5
1,881
ratings and reviews
97%
recommended
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Showing
Cruise
Filed claim
RoamRight Preferred
i WAS VERY DISAPPOINTED THAT WHEN I HAD TO EXTEND MY TRIP A FEW DAYS I COULD NOT EXTEND MY INSURANCE, EVEN IF I GLADLY PAID EXTRA!!
Raul E. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    We are sorry to hear that you were not happy with your RoamRight Preferred plan. Although you can change the travel dates of your policy prior to your departure date, Comprehensive plans cannot be extended once you are on your trip.

    Please feel free to call us at 800-487-4722 for assistance in quoting and purchasing a policy.
    Aug 14,2018
The trip included a
cruise
tour
RoamRight Preferred
We had a small claim ($600) for travel interruption. It was settled in about 30 days for the full amount, with no problems.
Rine M K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    RoamRight
    Photo
    Thank you for taking the time to leave us a review. We appreciate your business and hope you'll choose Arch RoamRight again the next time you travel!
    -The RoamRight Team
    Aug 13,2018
The trip included a
cruise
RoamRight Essential
Small claim - under $ 250 - took two months to process and asked twice for additional information.
Joyce F. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Although we are sorry to hear that your claim took so long to process, we are pleased to hear that your 250 USD payment was reimbursed.

    Please feel to call if you should have any further questions.
    Aug 09,2018
RoamRight Essential
I filed a claim for trip interruption (medical problem) for the cost of a new return ticket home. The online claim process was easy, and the paperwork burden not overwhelming. My dissatisfaction stems from the time it took to settle the claim. They waited a full 30 days to approve the claim. It's the cheapest plan out there, and they paid their obligation under the terms of the plan, but they sure took their sweet time to do it.
Carmen S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
RoamRight Essential
I was glad to have the medical coverage abroad in case of a medical emergency as it provided peace of mind. Fortunately, all was well the entire trip. Like having a fire extinguisher in your home, you have no intentions of using it but if you have to, you have it.
Gerald M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
RoamRight Essential
I am so glad I purchased an insurance plan even though I didn't need it. Because of possible storms and bad weather, I wanted to insure I didn't lose any money. InsureMyTrip was there with all the information I needed in case anything did happen. I will certainly purchase trip insurance from them in the future.
Neil O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
RoamRight Preferred
Easy to purchase and helpful CS with a few questions. Luckily didn't need to file a claim.
BRUCE J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Preferred
Thank God I didn’t have to use it but it was nice to know I had it. The only thing that could make it better is having it in effect until you leave. If your boss said the day before, you can’t go, then it would not cover you.
Nikki C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
RoamRight Preferred
The best kind of insurance.......didn't need it even though I crashed my bike and almost ended up in a roadway section of newly poured concrete.
Mark E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
RoamRight Essential
I did not need to use the insurance while out of the country but it was nice to know that if something went wrong I had access to the insurance.
Ashley O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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