Travel Insurance Reviews RoamRight

RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service.

Learn more about RoamRight.

Customers who have visited Jamaica rated RoamRight
4.45 out of 5
19
ratings and reviews
100%
recommended
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Cruise
Filed claim
The trip included a
cruise
RoamRight Essential
Did not need to use the plan, but felt completely covered.
James S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
RoamRight Essential
It's a great plan for that unexpected time you might need it and cost effective. Thank goodness we didn't have to use it but knowing you have protection is a relief.
Frank S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
RoamRight Preferred
Plan was purchased because it provided coverage for 5 specific things I was concerned about. Good thing I did my research because we did end up having to file a $600 claim for a covered event. The claim was approved after about three weeks which is a bit longer than I would have wanted, but in all fairness, I felt it was a reasonable amount of time since the claim was submitted right after hurricanes Irma and Maria and I imagine they had a multitude of other claims to process in addition to mine.
Paul W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Preferred
Glad I had the coverage and really glad I didn't have to use it!
michael k. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    RoamRight
    Photo
    We are glad to hear your trip went well! We hope to protect you on the next trip as well.

    Regards,
    The RoamRight Team
    Apr 06,2017
The trip included a
tour
RoamRight Essential
The only way to evaluate the value of an insurance policy is by assessing its claim handling process.
Since we did not file a claim, I cannot evaluate how good is the insurance product. The best evaluation should come from those who filed claims.
Yaron S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
Lovely to travel with insurance coverage. This plan offers low cost peace of mind for emergency medical coverage. Customer service representatives are effective in assisting with the appropriate coverage needed.
Mary Ann F. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
It was annoying to keep having to call and send confirming emails when I made my final payment. It would be nice to just pay for all of the coverage at the beginning, since I knew how much my total cost would be for airfare and lodging.
Laura G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you are displeased with the policy adjustment protocol. In the future, if you have an accurate price point of the total pre-paid and non-refundable trip cost, you can insure the entire cost up front, and pay the entire premium up front. Please be mindful that you would be reimbursed only for the trip cost that was non refundable at the time of cancellation. Here are several reasons why we advise customers to purchase insurance for the current trip cost, and add the costs of any subsequent arrangements as you make them: If an insured over estimates the trip cost or never incurs the trip cost, they will have purchased too much coverage, and will have over paid on premium. Outside of the 10-14 day review period there are no refunds. On the other hand, if the insured under insures, they risk invalidating the pre-existing conditions waiver. If you have any questions or concerns, please call us at 800-487-4722.
    Jan 10,2015
RoamRight Preferred
It seemed to cover all the bases. Thank you.
Pelvin C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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