Travel Insurance Reviews RoamRight

RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service. See below to read our customers’ Roamright travel insurance reviews.

Learn more about RoamRight.

Customers who have visited South Africa rated RoamRight
4.46 out of 5
16
ratings and reviews
81%
recommended
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Cruise
Filed claim
The trip included a
tour
RoamRight Elite
Fortunately we didn't need it but I had peace of mind with it.
Mary F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
RoamRight Essential
Since I had no adverse event during my trip, I have no real idea how well your company would have responded.
Jean K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
RoamRight Preferred
I had several changes to my trip itinerary and the policy was updated with no problems.i had no claims but did have peace of mind knowing that I was covered.
Pamela H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    RoamRight
    Photo
    Thank you for your review. We are happy to hear your trip went well, and we look forward to helping protect your next trip.

    Regards,
    The RoamRight Team
    Oct 18,2017
The trip included a
tour
RoamRight Essential
Since we didn't need to file a claim I really don't have anything positive or negative to say about the RoamRight plan.
Michael B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
RoamRight Essential
I usually purchase travel insurance due to my mother's fragile health condition. Up until this trip I did not need to process a claim. When my mother had a stroke 2 days before our trip I was worried about the hassle of trying to get reimbursed for my trip I was now unable to take. I was quite pleased with RoamRight's help for the processing of my claim and I was happy that they did not add to my stress by making it difficult for me to get approval for my claim. I will certainly obtain coverage with them again on future trips.
Raul C. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
RoamRight Preferred
It took Roam Right three weeks to acknowledge the filing of the claim. The claims department asked for documentation of the exchange rate which was sent within 24 hours. It then took another five weeks (plus an email inquiring about the status of the claim) before we received checks.
Christine N. would not recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
Good price and coverage. Have never had to place a claim so can't comment on the efficiency.
Sandra A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
RoamRight Essential
Never used the plan, so am unable to comment., It was disappointing to learn that my granddaughter and I were not covered for injury due to civilian unnrest/rioting in another country, Your policy states; If within 30 days of Your departure, a politically motivated Terrorist Attack occurs within the territorial limits of a City listed on Your itinerary. The Terrorist Attack must occur after the Effective Date of Your Trip Cancellation coverage.“Terrorist Attack” means an incident deemed an act of terrorism by the U.S. Government.
Otherwise, the policy the policy excludes:
War, invasion, acts of foreign enemies, hostilities between nations (whether declared or not), civil war.
Marilyn S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for providing feedback. Unfortunately, comprehensive travel insurance policies exclude war, acts of war, civil unrest, insurrection and similar events for all types of coverage. Those plans that cover Terrorism are eluding to Trip Cancellation and Trip Interruption coverage, not for Medical Coverage.
    Feb 19,2016
The trip included a
tour
RoamRight Essential
Everything went smoothly on our trip to South Africa, so we had no need to call on the company. Knowing we had travel insurance eased our anxiety about being half way around the world.
John Michael V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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