Travel Insurance Reviews Arch RoamRight
Arch RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. Arch RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service. See below to read our customers’ Arch Roamright travel insurance reviews.
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Arch RoamRight
Preferred
BE WARNED! This company does not follow through to do their part. I missed a flight in February due to snow and sleet and traffic that backed up due to that. Roam Right did not pay my claim after losing a full day of my vacation because it doesn't meet the standard of a "Hazard." Well, what is an appropriate hazard. This was exactly the reason I got insurance. So beware this is not an ethical company.
Tetty G. would not
recommend this plan to a friend or relative.
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Vicki Zidwick
Arch RoamRight
Thank you for taking the time to reach out to us. According to your description of coverage, traffic caused by inclement weather is not a defined hazard for trip delay coverage.
A hazard, as outlined by the description of coverage, would include a delay of a common carrier (airline, cruise line, etc.) due to inclement weather, if you are involved in a traffic accident enroute to a departure, or delays caused by lost or stolen travel documents, quarantines, hijackings, unannounced strikes, or a natural disaster.
Your claim was adjudicated pursuant to the terms of the policy and we therefore object to your mischaracterization of our company.
If you would like further clarification on our trip delay coverage and the defined hazards, please feel free to contact our claims department at [email protected] or by phone at 855-762-6252.
Regards,
The RoamRight TeamMay 03,2017
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In the future, we encourage you to call InsureMyTrip prior to purchasing a policy to review your coverage options. You should also be aware that you may read through your certificates which are available on our website for all quotes. Keep in mind that plans may differ in coverage from plan to plan and state to state.