Travel Insurance Reviews RoamRight

RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service. See below to read our customers’ Roamright travel insurance reviews.

Learn more about RoamRight.

Customers rated RoamRight
4.61 out of 5
1,881
ratings and reviews
97%
recommended
Sort by
Showing
Cruise
Filed claim
RoamRight Preferred
It is difficult to rate this plan since we did not file a claim.
Sara H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
Great to work with when travel dates changed due to weather/flight calculation
Francesco V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
RoamRight Essential
Didn't have to use the Plan, fortunately, but was reassured to be covered in case anything had happened.
Keith C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
RoamRight Elite
It gave me peace of mind that we had medical and emergency evacuation insurance coverage in the event if we needed it. Luckily, on this trip - we didn't have to use it!
Annabelle D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
This policy seemed to have what I needed for the best price. I would use them again.
Brandon W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
RoamRight Essential
Fortunately, we did not have to use the insurance but it gave us the reassurance that if one of us needed to be ‘evacced’ due to illness, expenses would be paid. I can only trust that you would be honest & that we would get no
‘surprises’ if we had had to use Roam Right.
Sharon S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    RoamRight
    Photo
    Thank you for taking the time to leave a review for RoamRight. We’re glad your trip went smoothly! Rest assured, we’re here for you in case you need us. If you ever have questions ahead of time, you can always reach out to our customer service team at 855-762-6744.
    Safe Travels,
    The RoamRight Team
    Mar 26,2018
The trip included a
tour
RoamRight Essential
We have used Insure My Trip for many, many years and have chosen a variety of Insurance companies over the years. For this January's trip to the Indian Himalayas, we insured with RoamRight.
At an altitude of 13000 feet, one of us got dehydrated, became quite ill and needed to get to lower altitude and to hospital care. This involved changing our flight back to Delhi and, after care in a suburban hospital, flying home to our U.S. hospital. United Airlines refunded our change fee quicklyand easily. RoamRight's website guided me through entering:
* the required information to prove that we did need to evacuate
* the costs involved in changing the domestic (Indian) tickets and
*the value of the tour that we missed by leaving about half way through the tour.

About two or three weeks after they received this information, they reviewed it and without any "fuss and bother", they issued checks that fully covered our loss.
The incident was terrifying, but the interaction with RoamRight was straightforward and totally satisfying.
Malcolm K. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
RoamRight Essential
shopped several plans including the one provided by the cruise line. Roam Right's plan offered more at a fair price. Happily, we did not need to file a claim. But, we had great peace of mind with your coverage in place.
LYDIA M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    RoamRight
    Photo
    Thank you for taking the time to leave a review. We are happy to hear your trip went well, and we look forward to helping protect your next trip.

    Regards,
    The RoamRight Team
    Mar 16,2018
RoamRight Essential
My first time using this service. Did not need to contact anyone, however I intend to use it again. Price was reasonable and service was easy to access.
Bennie E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    RoamRight
    Photo
    Thank you for your review. We are happy to hear your trip went well, and we look forward to helping protect your next trip.

    Regards,
    The RoamRight Team
    Mar 16,2018
RoamRight Essential
For medical reasons, our trip had to be cancelled. RoamRight was clear on documentation needed to file an on-line claim. We were thorough in what was submitted. They notified us of status of claim. Within several weeks, we had a check covering all that we had pre-paid for our trip. Very satisfied and would use again
Nancy B. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    RoamRight
    Photo
    Thank you for your review. We are sorry to hear you had to cancel your trip, but we are happy that you were satisified with our claims process. We look forward to helping protect your next trip.

    Regards,
    The RoamRight Team
    Mar 16,2018
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. IMT Services
    (4.68)
  3. MedjetAssist
    (4.64)
  4. Nationwide
    (4.63)
  5. MEDEX
    (4.61)
  1. GeoBlue
    (4.70)
  2. Allianz Global Assistance
    (4.54)
  3. Crum & Forster - Travel Insured International
    (4.51)
  4. Travelex
    (4.50)
  5. Berkshire Hathaway Travel Protection
    (4.48)