Travel Insurance Reviews RoamRight

RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service.

Learn more about RoamRight.

Customers rated RoamRight
4.61 out of 5
1,319
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
RoamRight Preferred
it is a great sense of protection to have insurance that protects costs of a travel experience and also personal costs, should they arise - RoamRight does that at a very affordable price. We appreciate RoamRight and never travel without the insurance.
Jane M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
RoamRight Essential
I was unable to go on my trip and I filed a claim with Roam Right on March 15.2015. I didn't hear anything from them so I called. I was told that my claim was there and had been assigned to an adjuster and they would contact me. After almost three weeks I called and was told that my claim had been accepted and a check would be mailed. After 12 days I called again and she said that they had no way to track it so she would reissue it. I finally got my check after another 10 days. I think that the insurance is better than the service.
William L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
It's always good to have this insurance even though we've never had to use it. Thanks.
Gail G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Preferred
We went on the trip, so have no idea whether or not the insurance purchased would have been beneficial; without filing a claim and going through the claim process, it's difficult to write anything but a neutral review.
Lani M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
Great plan but it took two months to get money back. Claim had to be resent several times.
Zoa B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
RoamRight Essential
We purchased this plan for a spring break cruise. After we boarded the ship, our daughter had a seizure for the first time in her life. We had only been on the ship for a half hour. We were advised to disembark and seek treatment at the ER. Once cleared for travel we had already missed our ship. This plan covered our cruise, our extra night hotel at the port and our out of pocket ER co pay. Once the claim was filed we had a check in less than 30 days. Most importantly our daughter has not had any further medical issues and we are doing testing on why and if she might have another seizure. Yes, I highly endorse and recommend this plan.
Douglas E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
RoamRight Essential
We did not need to file a claim. Plan seemed to cover items we had concern about.
Leo M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    RoamRight
    Photo
    Thank you for your review. We are happy to hear your trip went well, and we look forward to helping to protect your next one!


    Regards,
    The RoamRight Team
    May 19,2017
RoamRight Essential
I miscalculated my trip return date by one day, realized the fact 3 days before departure, and received great service amending my RoamRight policy, which was processed and confirmed before leaving on the trip.
Wade P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    RoamRight
    Photo
    Thank you for your review. We are happy to hear we were able to help! We look forward to insuring your next trip. Regards, the RoamRight Team
    May 19,2017
The trip included a
cruise
RoamRight Essential
We did not need to use the insurance but we were glad we had the security of knowing it was available if needed
Paul P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    RoamRight
    Photo
    Thank you for taking the time to leave a review. We are happy to hear your trip went well, and we look forward to helping protect any trips in the future!

    Regards,
    The RoamRight Team
    May 15,2017
The trip included a
cruise
tour
RoamRight Preferred
Knowing I had travel insurance allowed me to relax and enjoy my cruise.
Jacklyn W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    RoamRight
    Photo
    Thank you for your review. We are glad to hear we were able to help you to relax!
    May 15,2017
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