Travel Insurance Reviews RoamRight

RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service.

Learn more about RoamRight.

Customers rated RoamRight
4.61 out of 5
1,043
ratings and reviews
97%
recommended
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Cruise
Filed claim
RoamRight Preferred
I purchased the RoamRight Preferred plan for traveling in Cuba. I had an unplanned large medical expense that I had to cover with cash because U.S. Credit cards are not accepted in Cuba. It took over a week of emails and phone calls to file a claim and get the expense covered. Given the logistics in Cuba, this was probably reasonable. I would just caution anyone purchasing a plan for Cuba that RoamRight did not seem very experienced in delivering services in Cuba despite selling a policy marketed for travel there. RoamRight did come through in the end with a satisfactory response to my claim, so I give them good marks for their commitment to their customer.
David P. would recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
Since I did not have to put in a claim, I really can't tell you if I was satisfied.
elaine r. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
RoamRight Preferred
We had booked a Celebration trip to Hawaii for our extended family of 10 to take place earlier this year but had to cancel due to my husband's developing medical issue which necessitated surgery and a lengthy recovery. Because we had purchased the RoamRight Preferred plan, via InsureMyTrip.com, we were reimbursed for all of our non-refundable expenses including airfare and lodging deposits. RoamRight settled that claim efficiently and in a timely manner. When we re-booked the same trip for a later date, we again purchased insurance from RoamRight. Fortunately, we enjoyed a wonderful trip with no need to file a claim this time. Based on our good experience, we would purchase trip insurance from RoamRight for our future travels.
Mark V. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Elite
I did not have to file a claim. I compared many plans and felt this one best meet my needs and provided the best value.
Amy S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
RoamRight Essential
I just wanted the RoamRight Essential protection at a reasonable cost.
gordon t. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
Did not need to use it but glad to have it. Have to cancel a previous trip and filed a claim with no issues.
James V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
RoamRight Essential
Great plan, but happy we did not use it. Thanks.
Philip D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
It was pretty easy to sign up. I was confident of the insurance to take care of my needs for the trip, so it provided peace of mind.
Radha A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Preferred
Best part about my plan, I was covered in case I was called to work prior to departure. Never used the plan. However, still a peace of mind knowing I was entitled to a refund on non-refundable expenses.
Timothy Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
RoamRight Preferred
It was comforting to know that I had insurance to cover a medical or luggage loss if I had needed it.
Cynthia F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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