Travel Insurance Reviews RoamRight

RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service.

Learn more about RoamRight.

Customers rated RoamRight
4.61 out of 5
1,672
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
RoamRight Essential
Tough to review when the insurance was not used.
John R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
RoamRight Essential
Luckily, we did not have to use our insurance, so I can't comment on that part of it. We did, however, feel the plan was set at a fair price, and we will use them again in the future.
Ruth M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
Fortunately, we had no problem requiring a claim. Reviews of those filing claims provide a better evaluation. Before purchasing I spent some time reading the reviews. It was clear to me that some of those dissatisfied had not clearly understood the terms and conditions.
Thomas M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
I had to cancel 2 airplane tickets and this plan gave my money back for both. Great plan!
Dmitri K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
While we did not have to file a claim found the plan to cover what concerns us most when traveling. The cost is much cheaper than those offered by travel sites for the same coverage.
Kristine A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Preferred
Fortunately, I did not have to use the coverage but I was certainly not anxious about being in a foreign country and getting sick or somehow hurting myself. Going out of the country it is important to me to have medical coverage and transportation back to the US.
Joyce H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
We took this insurance as we booked our trip a year ago and we had an old dog. WE didn't need to cancel and it worked well for us, gave me great peace of mind.
Thank you
Amanda C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you very, very much for your 5 star review. However, your RoamRight Essential plan would not have provided reimbursement if you had needed to cancel or interrupt your trip due to sickness, injury or death of a pet. In order to cancel or interrupt your trip for that specific reason, you would have needed to purchase the RoamRight Preferred or Elite plans including Cancel for Any Reason coverage.

    Please note that none of our plans provide coverage under Trip Cancellation or Trip Interruption for issues relating to a pet. In the future, you may wish to call Customer Care at (800) 487-4722 to discuss your options for any future trips.
    Jan 01,2018
The trip included a
cruise
RoamRight Essential
This was not where I went. I bought a plan for Panama Canal from nov 30 to dec 10. Never had to file a claim but it gives me good peace of mind.
Teresa F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for bringing this to our attention. Since we asked you to enter your Departure Date as the date you planned to leave home and the Return Date as the date you planned to return home, you were actually covered for travel to Panama as well as travel outside that country. If you were traveling to multiple destinations, we would have asked you to enter the country where you would be spending the most time. If spending equal time in multiple countries, we asked you to choose your first international destination, or if taking a cruise, you should have entered the first international port of arrival as your destination.

    Please feel free to call Customer Care at (800) 487-4722 if you should have any questions.
    Dec 12,2017
  • HubertF
    Photo
    We did go there but your original post gave a date of September 2016, which I misunderstood to be date of trip. Can't believe I planned this trip over a year ago! Anyway, I recommend your site to everyone. I urge them to buy the insurance as soon as they book the trip to ensure they are covered for preexisting conditions.
    Dec 12,2017
RoamRight Essential
Luckily I didn't have to submit a claim so I cannot give a good review. Coverage could be better and less confusing. It all sounds very confusing and ridiculous. The process to buy vacation insurance shouldn't be so complicated. It should be direct and to the point. We're not buying permant life insurance here for crying out loud
Jazmin A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for the feedback. In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.
    Dec 18,2017
The trip included a
cruise
RoamRight Essential
Seemed like a great deal. We didn't have need of it so that was great too.
Cynthia W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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