Travel Insurance Reviews RoamRight

RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service.

Learn more about RoamRight.

Customers rated RoamRight
4.61 out of 5
1,084
ratings and reviews
97%
recommended
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Cruise
Filed claim
RoamRight Essential
With this plan I was secure n safe if anything happen I'm covered with my insurance especially when visiting out of country
Khuram S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
I haven't had to file a claim with RoamRight, so I don't know how easy their claims processing is. What I liked about it: My family's original European trip dates were for July and I had to change my trip dates to May. RoamRight did not charge me a fee when I switched my dates. I will highly consider using this company on my next overseas trip.
Annabelle V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
RoamRight Preferred
It took Roam Right three weeks to acknowledge the filing of the claim. The claims department asked for documentation of the exchange rate which was sent within 24 hours. It then took another five weeks (plus an email inquiring about the status of the claim) before we received checks.
Christine N. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
RoamRight Preferred
It is difficult to rate a plan when there is no claim to file. The most important aspect of any insurance plan is how claims are handled.
John M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    RoamRight
    Photo
    We wholeheartedly agree with you and are glad that your trip went smoothly. Rest assured, if you needed to file a claim, we would've walked you through the process. Please remember to choose RoamRight next time you travel.
    Jun 01,2016
RoamRight Essential
It was simple to purchase and worth the money for peace of mind. Since we booked our trip well in advance and can't predict the future, having insurance was a no brainer.
Jason J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    RoamRight
    Photo
    Thank you for the review! We hope you enjoyed your trip to Ireland and will keep RoamRight in mind for future travels.
    Jun 01,2016
RoamRight Essential
Didn't take the trip to Spain. I thought I had coverage for Cancel Any Time and I didn't.
Patricia A. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. The RoamRight Essential plan offers Trip Cancellation for covered reasons such as an unforeseen sickness, accidental Injury or death of you, or your traveling companion, or family member. Trip Cancellation coverage is in effect until the trip departure and reimburses 100% of the pre-paid and nonrefundable trip cost insured. However, the Essential plan does not offer the optional Cancel For Any Reason benefit. The RoamRight Preferred and Elite plans do allow you to add on the Cancel For Any Reason benefit if the plan purchased within 21 days of the initial trip payment and the trip is cancelled more than 48 hours prior to departure. Cancel For Any Reason reimburses 75% of the pre-paid and nonrefundable trip cost.

    Please call us at 800-487-4722 if you have any questions or concerns.
    Jun 07,2016
The trip included a
tour
RoamRight Preferred
I did not need to use the insurance but it was a comfort to know it was there.
Merle-Dean S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    RoamRight
    Photo
    Thank you for taking the time to leave us a review. We are glad your trip went smoothly and hope you'll choose RoamRight again in the future.
    Regards,
    The RoamRight Team
    May 18,2016
RoamRight Essential
I feel weird reviewing this since I didn't end up using it, but I guess it was nice having the peace of mind that my trip was insured. I would pay more attention to the reviews of people who had to use their insurance though.
Scott W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
RoamRight Essential
We had to reschedule a trip to panama for medical reasons. RoamRight reimbursed us for the expenses incurred - no questions asked. Also paid very quickly.
Richard P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
RoamRight Essential
I love being able to have a good, comprehensive plan for our trip insurance and love using Insure my Trip. I felt the price was a little high, this time, for a short, inexpensive 3-4 day trip, this included a short Bahama cruise, which was why it was more, I was told. We have about the paid the same amount for more expensive trips to Europe for 6 weeks or so, but from a different insurer that Insure my Trip used. All in all we had a great time at our family reunion and felt secure while we were on our trip!
Monique B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for providing your review. We did look back through your prior purchases which date back to 2010! We appreciate your continued faith in our services.

    As you indicated, your policy premium has increased since your trip to Europe in 2013. However, your premium increase is directly to related to your ages. Policy premium is based on age of traveler, cost of trip and the length of trip. Since each company sets rates according to an age range, your premiums have increased as you moved into the higher age range. For example, you may qualify for one rate between the ages of 51 to 60, but upon reaching age 61, your premium would increase. Age ranges do vary among companies so it would be best for you to call us for competitive quotes prior to purchase.
    May 05,2016
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