Travel Insurance Reviews RoamRight

RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service.

Learn more about RoamRight.

Customers rated RoamRight
4.61 out of 5
997
ratings and reviews
97%
recommended
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Cruise
Filed claim
RoamRight Preferred
-Assistance was not available in the evenings or weekends when I needed it.
-I was aware of the 75% refund rate on my "Cancel For Any Reason" policy. It really wasn't advantageous to have this policy because the airline charged $200 to cancel the $659 flight and would have given me a credit that equaled 75% of the ticket value, I won't buy insurance again since it ended up costing me more to have insurance than just cancel the ticket.
Suzanne E. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for using InsureMyTrip and RoamRight for your travel insurance needs. The following reply has been issued by RoamRight:

    "Thank you for choosing RoamRight. Our customer service and emergency assistance is available 24/7, however our claims department is open Monday-Friday, 9 am – 5 pm Eastern. We have received your claim and are processing it. One of the benefits of travel insurance is that you’ll be reimbursed by check, unlike the credit that would have been issued by your airline. Your claims examiner will reach out to you as soon as your claim has been reviewed. If you have any questions before then, please call during business hours: 855-762-6252 or email claims@roamright.com.

    Regards,

    The RoamRight Team"

    Please let us know if you have any questions or concerns.
    Feb 23,2016
The trip included a
cruise
tour
RoamRight Preferred
We always purchase insurance when we travel. This was the first time we had to file a claim of any type. This was the first time we used RoamRight. My husband required surgery which necessitated the cancellation of our trip. The claim was processed with a minimum amount of paperwork and resolved in an expeditious manner. Our claim was paid promptly. We
were very satisfied.
Ellen S. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
RoamRight Preferred
We bought the optional Cancel for Any Reason coverage and I'm glad we did because we ended up having to cancel our trip. I filed a claim and had the checks in my hands about a week and a half later. Very easy. I will use RoamRight again for all my trips.
Denise K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
RoamRight Essential
I liked knowing I had protection when I traveled to another country...especially medical coverage.
Mary B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Preferred
We didn't need the plan, but the peace of mind we had knowing that there was "backup" in case anything happened was invaluable.
David S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Elite
Very affordable for what the plan offered. I had complete trust that if I had fallen on the "Ice in Iceland" I would have been taken care of. Peace of mind is a wonderful thing.
Sally L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
RoamRight Essential
Glad I didn't need to use your plan, but felt assured that if I had to it would have covered all my needs.
Allen D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
RoamRight Preferred
Never filed a claim. Considered plan adequate for meeting goals as a comprehensive plan, with desired emphasis on medical insurance. Cost compared favorably to several similar type plans.
Kevin L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
Good price and coverage. Have never had to place a claim so can't comment on the efficiency.
Sandra A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
Easy to get, fair price, no claim. Therefore no idea how good it would be if needed.
Barnabas K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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