Travel Insurance Reviews RoamRight

RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service.

Learn more about RoamRight.

Customers rated RoamRight
4.61 out of 5
1,669
ratings and reviews
97%
recommended
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Cruise
Filed claim
RoamRight Essential
I was happy I purchased your travel insurance even though we did not have to use it . It was worth the peace of mind to know if an emergency came up we were covered.
Joan V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
RoamRight Essential
I always buy trip insurance when I am taking my family of 14 (kids, grandkids and in-laws) on a vacation. I have never had to file a claim before now. Our cruise ship was not able to dock in one port due to a tropical storm. I had planned a scuba trip for four of us with a company that refused to refund the payment I had made to them. Our policy included trip interruption and I was very pleased with the handling of my claim to RoamRight. I had a check for the entire amount within a month of arriving home from our cruise. The paperwork that they ask for was easy to provide to them by email and everything was finished long before I expected it to be. I will use RoamRight again when I travel. Also, the lady that sold me the policy was wonderful.
Diana A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Preferred
This is the second trip I have insured with RoamRight through InsuremyTrip. I have been pleased with the price and coverage, but gladly have never had to make a claim.
Jennifer G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
Hard to judge the plan since we did not have to use your services. For this, we are grateful!
Robert S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
RoamRight Preferred
Fortunately, we experienced no problems on our trip so I have no first hand knowledge of processing a claim. I trust we would have been treated fairly per terms of the policy if something did occur. We will purchase again for our next trip.
Thomas K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
Didn't need to file, but was happy with service and price
Kelli F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
Easy purchase and explanation of options - didn't have to file a claim
Eugene B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
gave me a piece of mind during travel…glad that we didnt use it though=)
Jon G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    RoamRight
    Photo
    Thank you for your review. We are happy to hear your trip went well, and we hope you think of us when it's time to plan your next trip.

    Regards,
    The RoamRight Team
    Jul 14,2017
The trip included a
cruise
RoamRight Essential
Thank God everything went well, and we did not need to use the plan. It was nice to know that it was there, if we needed to use it. Had a wonderful time in Canada for it's 150 year celebration and in Boston for the 4th of July.
Veronica P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    RoamRight
    Photo
    Thank you for your review. We are very happy to hear your trips went well. It sounds like a great time! We hope you keep us in mind when it's time to plan your next trip.

    Regards,
    The RoamRight Team
    Jul 14,2017
RoamRight Essential
The circumstances of canceling my flights were unusual, so I was somewhat concerned if they would hesitate to reimburse the nearly $2000 I claimed. There was a lot of paperwork to be submitted, but RoamRight processed the claim very quickly after receiving it. In the process, they missed one of the flights, but when I called them, they immediately recognized the error and took care of it without issue. Overall, I was very pleased and will consider RoamRight again. For years, I have used InsureMyTrip for evaluating plans, and will also continue to do so.
John O. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    RoamRight
    Photo
    Thank you for your review. We are happy to hear we were able to make the claims process easy for you. We hope you keep us in mind when it's time to plan your next trip.

    Regards,
    The RoamRight Team
    Jul 14,2017
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