Travel Insurance Reviews RoamRight Preferred

The Preferred plan is a comprehensive travel insurance plan offered by RoamRight and has several options not offered on the RoamRight Essential plan, allowing for a more customizable product. In addition to trip cancellation and delay, the Preferred plan offers coverage for one child per paid adult, accidental death and dismemberment coverage, trip interruption, medical and evacuation coverage, and 24/7 assistance.

To learn more, see the RoamRight Preferred product page.

Customers rated the RoamRight Preferred plan
4.61 out of 5
768
ratings and reviews
97%
recommended
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Cruise
Filed claim
RoamRight Preferred
i WAS VERY DISAPPOINTED THAT WHEN I HAD TO EXTEND MY TRIP A FEW DAYS I COULD NOT EXTEND MY INSURANCE, EVEN IF I GLADLY PAID EXTRA!!
Raul E. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    We are sorry to hear that you were not happy with your RoamRight Preferred plan. Although you can change the travel dates of your policy prior to your departure date, Comprehensive plans cannot be extended once you are on your trip.

    Please feel free to call us at 800-487-4722 for assistance in quoting and purchasing a policy.
    Aug 14,2018
The trip included a
cruise
tour
RoamRight Preferred
We had a small claim ($600) for travel interruption. It was settled in about 30 days for the full amount, with no problems.
Rine M K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    RoamRight
    Photo
    Thank you for taking the time to leave us a review. We appreciate your business and hope you'll choose Arch RoamRight again the next time you travel!
    -The RoamRight Team
    Aug 13,2018
The trip included a
tour
RoamRight Preferred
Easy to purchase and helpful CS with a few questions. Luckily didn't need to file a claim.
BRUCE J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Preferred
Thank God I didn’t have to use it but it was nice to know I had it. The only thing that could make it better is having it in effect until you leave. If your boss said the day before, you can’t go, then it would not cover you.
Nikki C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
RoamRight Preferred
The best kind of insurance.......didn't need it even though I crashed my bike and almost ended up in a roadway section of newly poured concrete.
Mark E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
RoamRight Preferred
I won't travel without insurance and must have a policy that includes pre-existing conditions but travel insurance is so very expensive.
Patricia B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Preferred
If you want a plan that covers you when things go wrong, this is NOT THE ONE. RoamRight refused compensation of any kind when we missed our connection (foreign port of entry) due to an extremely long line in immigration. This was absolutely not of our making. The airline refused to accommodate, cancelled the remainder of our tickets and left us stuck having to buy new tickets for onward travel. You would think this situation is PRECISELY what trip insurance is for, but if you purchased RoamRIght you would be mistaken. RoamRight has disclaimed all responsibility and paid out $0. DO NOT USE.
Pavel B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    RoamRight
    Photo
    Thank you for taking the time to reach out to us.

    When adjudicating claims, we are bound by the terms of the policy. The situation described is not a covered reason for Trip Interruption as defined by the policy.

    If you have any further questions about your claim, please do not hesitate to contact our customer service team at 855-762-6252.

    Regards,
    The RoamRight Team
    Jul 11,2018
The trip included a
tour
RoamRight Preferred
Keep in mind, a plan is only as good as the service provided WHEN a claim is filed. Things were great on the sales front-end and fortunately, I didn’t have to experience the back-end process! Trip was great without a problem!! Will keep using your service for upcoming travel!!
JOHN J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
RoamRight Preferred
Fortunately I didn't need to file a claim so I can't rate the claims process. Everything I wanted covered was covered at a reasonable cost for this plan.
Karen K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Preferred
Like to use it again with the next flight
Ingrid E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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