Travel Insurance Reviews Arch RoamRight
Arch RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. Arch RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service. See below to read our customers’ Arch Roamright travel insurance reviews.
Learn more about Arch RoamRight.
Arch RoamRight
Preferred
I made a claim for medical expenses and they put all kinds of obstacles to not reimburse me. I had a frustrating experience. I do not recommend anyone to buy this insurance. it is a waste of money and a risk. use other policies such as Generali.
BRENT H. would not
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
Arch RoamRight
Essential
The best part of this plan is that I did NOT use it - - However, I had the peace of mind that the coverage was there if I needed it - - a number of years ago, we had to cancel a cover trip at the last minute due to a death in the family - - insurance coverage was complete & the claim process was quick & easy. I would never plan a big trip (out of the country) without travel insurance.
Douglas B. would
recommend this plan to a friend or relative.
Arch RoamRight
Preferred
Our claim was honored. A flight had been cancelled necessitating our purchasing a new ticket for a connecting flight. The expense occurred in September yet the claim couldn’t be filed until the MasterCard statement and a letter from the airline saying why the plane was cancelled came, in early November. It took over 60days to settle the claim, but they sent the check to the wrong address. I called to have them stop payment and issue a new check and after waiting weeks I called again and they said they had stopped payment on the check but had neglected to issue the new one. The check arrived about ten days later. We did get our money, but it did take a lot of work and a lot of time. Still, I recommend trip insurance since so many things go wrong these days with travel.
Susan D. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
tour
Arch RoamRight
Preferred
Comforting to know that if I did Ned help the plan would have covered it.
Howard S. would
recommend this plan to a friend or relative.
The trip included a
tour
Arch RoamRight
Preferred
Easy to purchase and helpful CS with a few questions. Luckily didn't need to file a claim.
BRUCE J. would
recommend this plan to a friend or relative.
The trip included a
tour
Arch RoamRight
Preferred
This review really had no weight. I did not use the plan. It seemed to cover me, but I have NO idea if filing a claim would have been easy or difficult or even successful.
I will say that your people were very helpful and I am inclined to use you again.
And BTW, the reviews for this insurance plan are uneven to say the least.
So who knows?
I will say that your people were very helpful and I am inclined to use you again.
And BTW, the reviews for this insurance plan are uneven to say the least.
So who knows?
Harvey S. would
recommend this plan to a friend or relative.
-
Carol
Even though you did not need to use your travel insurance policy, we still appreciate customers, like you, who take the time to review the policy. We truly appreciate your business!!Jun 15,2018
Arch RoamRight
Preferred
The plan looked good and the price was right, but of course you never really know until you file a claim. Fortunately, I will never know because I came back with nothing more severe than broken fingernails.
Patricia W. would
recommend this plan to a friend or relative.
-
Vicki Zidwick
Arch RoamRight
Thank you for taking the time to leave a review. We are happy to hear everything on your trip went well, and we hope you keep us in mind when it's time for your next trip.
Regards,
The RoamRight TeamMay 14,2018
Arch RoamRight
Preferred
It is difficult to rate this plan since we did not file a claim.
Sara H. would
recommend this plan to a friend or relative.
The trip included a
cruise
Arch RoamRight
Essential
Didn't have to use the Plan, fortunately, but was reassured to be covered in case anything had happened.
Keith C. would
recommend this plan to a friend or relative.
The trip included a
tour
Arch RoamRight
Essential
Included the items I sought. Policy summary was well written and succinct. Contact information was made easy to find and carry.
Linda M. would
recommend this plan to a friend or relative.
"Thank you for reaching you to us.
We have no record of a claim associated with your name or policy number in our system.
One of our claims representatives will reach out to you within the next day to discuss the situation.
Regards,
The Arch RoamRight Team"