Travel Insurance Reviews Seven Corners Liaison Travel Basic
For people traveling outside their home country but not visiting the United States, the Seven Corners Liaison Travel Basic plan offers medical coverage and emergency services on a trip up to 364 days in length. Options include a medical limit up to $5,000,000, a variable deductible, and hazardous activity coverage. This plan does have a pre-existing condition lookback period of 3 years.
To learn more, see the Seven Corners Liaison Travel Basic product page.
Seven Corners
Liaison Travel Basic
Easy assurance of safety in travel.
Daniel B. would
recommend this plan to a friend or relative.
Seven Corners
Liaison Travel Basic
Did not file any claims. Our trip went well and had no need. Insurance is always a bit confusing to me (my issue not Seven Corners) I would use Seven corners.
Thanks
Thanks
Tony C. would
recommend this plan to a friend or relative.
Seven Corners
Liaison Travel Basic
First, I will state that Seven Corners paid a claim in 4 figures for me for a trip to Costa Rica; however, securing payment was a lengthy process requiring effort and persistence on my part. I submitted all required documentation within a week of my return. Two months passed without processing; I was told they were behind schedule, and new staff were being hired and trained.
After 3 months, I contacted them and was told there was a delay because dates on the medical bill didn't match. Well, yes, one was the date of service, and one was the date the bill was prepared. My customer service rep understood Spanish and recognized the issue immediately; but for an international insurance company, I'd expect the processing department not to miss basic details like this.
A week later, my claim was processed... for a total of 3 dollars. The processors had assumed I paid my bill in Costa Rican colones, when I had paid in U.S. dollars. Again, this seemed fairly clear from my documentation. If there was any uncertainty, why not reach out to me to confirm? Instead I needed to request another escalation.
This required several calls over several weeks. I was on hold at times for up to 30 minutes. I eventually was referred to a supervisor and promised a callback. When we finally did connect, I was told my claim would be paid in full. I received my payment about 4 months after filing.
As a solo international traveler, I depend on low-cost insurance plans, which I hope never to use, but if I do have to, I hope for a swift response that doesn't put a damper on my travel experience. Based on my experience with Seven Corners, I will not be using them again.
After 3 months, I contacted them and was told there was a delay because dates on the medical bill didn't match. Well, yes, one was the date of service, and one was the date the bill was prepared. My customer service rep understood Spanish and recognized the issue immediately; but for an international insurance company, I'd expect the processing department not to miss basic details like this.
A week later, my claim was processed... for a total of 3 dollars. The processors had assumed I paid my bill in Costa Rican colones, when I had paid in U.S. dollars. Again, this seemed fairly clear from my documentation. If there was any uncertainty, why not reach out to me to confirm? Instead I needed to request another escalation.
This required several calls over several weeks. I was on hold at times for up to 30 minutes. I eventually was referred to a supervisor and promised a callback. When we finally did connect, I was told my claim would be paid in full. I received my payment about 4 months after filing.
As a solo international traveler, I depend on low-cost insurance plans, which I hope never to use, but if I do have to, I hope for a swift response that doesn't put a damper on my travel experience. Based on my experience with Seven Corners, I will not be using them again.
Matthew F. would not
recommend this plan to a friend or relative.
7 of
8 people found this review helpful
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Mike
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.Aug 07,2019
The trip included a
tour
Seven Corners
Liaison Travel Basic
Our policy gave us peace of mind during our trip to Costa Rica. We did not have any problems but know we would have been helped if there was a need.
Malcolm L. would
recommend this plan to a friend or relative.
Seven Corners
Liaison Travel Basic
Thankful I didn't have to use it but glad it was there if I needed it. I got sick 24 hours after I arrived home!
Sue L. would
recommend this plan to a friend or relative.
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