Travel Insurance Reviews Seven Corners Roundtrip
The Roundtrip plan is the more economical of the two comprehensive trip cost protection plans offered by Seven Corners. In addition to Trip Cancellation and Interruption, this plan offers Missed Connection coverage, a Pre-Existing Conditions Waiver, and coverage for Baggage, Medical, Emergency Medical Evacuation and Accidental Death & Dismemberment.
To learn more, see the Seven Corners Roundtrip product page.
The trip included a
tour
Seven Corners
Roundtrip
Although we did receive payment for a medical visit whilst on our trip, we were not very satisfied with the customer service.
We never received any communication that our claim documents had been received or any indication of how long it would take for the claim to be processed. Also, the promise of the collect call to notify Seven Corners when the illness occurred, was not fulfilled. We were in Thailand and had the hotel place the call. The concept of "collect call" obvious not recognized and we were charged $12.00 by the hotel. Seven Corners denied reimbursement despite our submission of proof of payment.
We never received any communication that our claim documents had been received or any indication of how long it would take for the claim to be processed. Also, the promise of the collect call to notify Seven Corners when the illness occurred, was not fulfilled. We were in Thailand and had the hotel place the call. The concept of "collect call" obvious not recognized and we were charged $12.00 by the hotel. Seven Corners denied reimbursement despite our submission of proof of payment.
Sadj B. would not
recommend this plan to a friend or relative.
18 of
20 people found this review helpful
The trip included a
tour
Seven Corners
Roundtrip
I finally after more than five months managed to get most of my money back from a trip canceled in January. I became sick, had to return home and have been jerked around like you wouldn't believe. Even though I had verification of my claim, they made me repeatedly resend information they already had. The supervisor of [Name Removed] wasn't cooperative. She was actually rude. I was on the verge of tears many times----couldn't believe what I had to go through. I am getting the majority of expenses returned through much effort on my part. This company isn't honest and really puts one through the paces to get any positive action. I will never use them again and neither will any of my friends if I can help it. Thank you for listening, or should I say reading. InsureMyTrip was very helpful in getting results and explaining things to me. No human being should have had to go through what I did.
Joan S. would not
recommend this plan to a friend or relative.
53 of
53 people found this review helpful
-
Suzanne Munson
Seven Corners
I am very sorry you felt you were treated poorly by our company, as that is not our intent. The claims process can be tedious, and at times frustrating. We are happy that you were able to recover you non-refundable trip costs.
Best regards,
Suzanne Munson
Seven CornersSep 07,2011 -
reuven shiloh
Joan,
Thanks for writing your experience.
Suzanne gave a standard corporate answer about the "tedious claim process". Suzanne this is your business!! I'll will definitely
not buy insurance from you, and I travel 3-4 trips/year.Nov 23,2011
Seven Corners
Roundtrip
I purchased trip insurance to primarily protect me against a medical emergency. I had a minor one in Cambodia which was solved by a quick trip to a clinic. Unfortunately I forgot to keep the receipt for my visit and meds that were prescribed [my fault] so I wasn't reimbursed. Other than that I'm glad I had the coverage and will buy coverage again on any future trip.
John S. would
recommend this plan to a friend or relative.
-
Ryan
IMT
While traveling, if you feel there is a situation where you may need to file a claim when you return home, keep any and all receipts, paperwork, or proof of loss you can get. Also contact your insurance company. They are available to you 24 hours and you can call them collect from overseas. It will help your claims process go more smoothly.Jul 13,2011
Show
reviews per page.
We really appreciate you taking the time to post your experience with Seven Corners. We take these posts very seriously.
Please let us know if we can be of any further assistance, and we'll be happy to help you. Have a great day!
Thanks
Kathy