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Travel Insurance Reviews Tokio Marine HCC Medical Insurance Services

Tokio Marine HCC Medical Insurance Services was established in 1998 in Indianapolis, Indiana. Tokio Marine HCC is a full service organization offering a comprehensive portfolio of international group health, domestic short term travel medical insurance products and comprehensive plans, designed to address the insurance needs of travelers worldwide. Below are travel insurance reviews from travelers like you who purchased a Tokio Marine HCC plan from InsureMyTrip. Read the Tokio Marine HCC reviews to see which plan is right for you.

Learn more about Tokio Marine HCC Medical Insurance.

Customers who have visited Israel rated Tokio Marine HCC Medical Insurance
4.44 out of 5
42
ratings and reviews
90%
recommended
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Cruise
Filed claim
Tokio Marine HCC Medical Insurance Atlas Expedition
did not have to use it. happy I was covered, just in case...
Hanna A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
This plan does not work outside the country, you first have to pay yourself, then you may or may not pay me. This plan is a rip off
Lilia R. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your review. In the US you may present your medical identification card to your physician or other health provider who would require minimal, if any, payment up front. However, travel medical insurance is different. First of all, Tokio Marine HCC is not Primary coverage which would pay FIRST before any other collectible insurance. It is Secondary coverage that would reimburse you only after any other Primary collectible insurance has paid the claim and the Primary policies' limits have been exhausted. There is also a Pre-existing Condition exclusion with a 2 year look back period that must be reviewed before Tokio Marine HCC would pay their share of your claim.

    We regret that you were disappointed in the handling of your claim. However, it is important that travelers understand that along with the coverage that your travel medical plan provides, there are also limitations which may be reviewed prior to purchasing your policy.

    InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722 as we would be happy to assist you.
    Jul 25,2019
Tokio Marine HCC Medical Insurance Atlas Expedition
Mary Ellen is fantastic. The rest of the staff is terrific too. Always helpful always great. Very impressed. Will use your company in the future.
Katrin H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas Expedition
I recommend this to everyone that will like to travel to Israel. Price is reasonable and affordable. Best around. Shalom and thanks!
Linda M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Tokio Marine HCC Medical Insurance Atlas Expedition
This was the first time I had used Insuremytrip.com and it was a wonderful and easy experience. The customer care representatives gave me additional quotes and helped me evaluate the best insurance. I will use this service on all future excursions.
Wilford W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
It's hard to say if I'd recommend or not, because fortunately I didn't have a claim.
Bridgette K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
Was a nightmare working with your company. Filing a claim was a horrible process, will be telling people not to go with your company in the future.
Dana P. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your feedback on this policy.

    We were advised that you did contact the claims department on January 20th, 2018 to find out the extent of coverage under this policy after your friend became ill. Unfortunately, you purchased a single trip medical plan with no coverage under Trip Interruption for your prepaid nonrefundable travel expenses even if you decided to return home early. In addition, the medical condition that you noted as being the reason for a claim is a standard exclusion in all travel insurance plans. Although we certainly understand your disappointment, Tokio Marine can only reimburse you within the terms and limitations of your policy.

    Perhaps you will decide to purchase another plan for your next trip. We encourage you to call us for assistance and a detailed explanation of coverage prior to purchasing a plan.

    Please feel free to call us with any questions.
    Jul 24,2018
The trip included a
tour
Tokio Marine HCC Medical Insurance Atlas Expedition
InsureMyTrip staff helped by phone to select this plan based on my specific situation and preferences - much appreciated. Online purchase process was fairly easy. Since I fortunately had no need to file a claim, cannot comment on how the individual insurance company would handle one.
Donald E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Tokio Marine HCC Medical Insurance Atlas Expedition
The plan seemed expensive given the length of the trip. Your questions are difficult to answer because when you purchase a product and didn't need to use it it's hard to evaluate the quality of the product. However, we were glad to have had it. We would suggest you create a questionnaire for those who had a medical emergency and a different one for those who didn't use it if you really want to know if purchasers are satisfied with the plan.
Andrew R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
It was not necessary to file any claims but the ease of completing forms for coverage and response time for confirmation was excellent!
Samuel G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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