Travel Insurance Reviews Tokio Marine HCC Medical Insurance Services

Tokio Marine HCC Medical Insurance Services (formerly MultiNational Underwriters) was established in 1998 in Indianapolis, Indiana. Tokio Marine HCC is a full service organization offering a comprehensive portfolio of international group health, domestic short term travel medical insurance products and comprehensive plans, designed to address the insurance needs of travelers worldwide. Below are travel insurance reviews from travelers like you who purchased a Tokio Marine HCC plan from InsureMyTrip. Read the Tokio Marine HCC reviews to see which plan is right for you.

Learn more about Tokio Marine HCC Medical Insurance.

Customers rated Tokio Marine HCC Medical Insurance
4.55 out of 5
1,453
ratings and reviews
96%
recommended
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Cruise
Filed claim
Tokio Marine HCC Medical Insurance Atlas International
Major peace of mind investment for a value far less than expected.
Leigh M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas Expedition
I was able to speak with customer service to get support completing the application. My expenses were fully covered and I received payment in a responsible amount of time. I have already booked travel insurance for my next trip with you!
Elena A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Tokio Marine HCC Medical Insurance Atlas International
I don't like the way it automatically increases each time I extend it...but I know that is how it works. At the samer time...I am healthier than half the people half my age
Donald M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Tokio Marine HCC Medical Insurance Atlas Expedition
We felt confident that we had coverage if we needed it, and grateful that we did not need it.!
Valerie H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Tokio Marine HCC Medical Insurance Atlas Expedition
The plan seemed expensive given the length of the trip. Your questions are difficult to answer because when you purchase a product and didn't need to use it it's hard to evaluate the quality of the product. However, we were glad to have had it. We would suggest you create a questionnaire for those who had a medical emergency and a different one for those who didn't use it if you really want to know if purchasers are satisfied with the plan.
Andrew R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
DON'T BUY THEIR POLICY!! This is the worst experience we've ever had filing claim. They never reply. You called them, they will have you to call back in 7 to 10 days, again and again.... They successfully wore us out, eventually. We gave up.
Henry M. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you very much for providing your review. We certainly understand your frustration and apologize for the delay with the carrier in getting back to you.

    Upon receiving your comments, we did assign an "Anytime Advocate" who was able to assist you with the claim. Unfortunately, the 244 USD medical bill was under the 250 USD deductible, so you did not receive any reimbursement.

    As you indicated, "I understand we won't get any money back. Only wish they can handle it better. It's the worse experience we've ever had with any insurance company."

    Once again, we apologize. In the future, you may wish to call us for assistance in quoting and selecting a policy. InsureMyTrip is available weekdays from 7:00 AM to midnight ET and weekends from 9:00 AM to 9:00 PM.
    Mar 22,2018
Tokio Marine HCC Medical Insurance Atlas Enterprise
I have to assume this policy was worth it. Fortunately, I did not have to use it.
Benjamin H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Tokio Marine HCC Medical Insurance Atlas Expedition
We very much like Insuremytrip (first time we've used it) because it compares many different policies and companies. The agents were most helpful when we called for help before deciding on our policy. Though we fortunately did not have a claim with the insurance, it was a good experience. Considering the cost of our trip, we feel that travel insurance is a good thing to have (we have filed a claim in the past when a close relative died). Thank you for your good service.
Janice N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
Relatively easy to sign up online, and seemed to promise adequate coverage. Rather expensive, however, especially considering the brief timeframe covered and the trip costs involved. Extrapolated to an annual rate, this coverage would have cost about $3,000. Would counsel anyone considering this coverage to shop carefully to see if they can find similar coverage for less. I did not have to use the policy - so no idea of how well they honor their promises.
stephen m. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas Expedition
There is no way to truly review an insurance company until one experiences filing a claim so this is an average rating. There was no problem making the arrangements and the price seemed like the others. I was looking for pre existing conditions and medical evacuation and they had those services in the plan I purchased.
Angela R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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