Call us

Travel Insurance Reviews Tokio Marine HCC Medical Insurance Services

Tokio Marine HCC Medical Insurance Services was established in 1998 in Indianapolis, Indiana. Tokio Marine HCC is a full service organization offering a comprehensive portfolio of international group health, domestic short term travel medical insurance products and comprehensive plans, designed to address the insurance needs of travelers worldwide. Below are travel insurance reviews from travelers like you who purchased a Tokio Marine HCC plan from InsureMyTrip. Read the Tokio Marine HCC reviews to see which plan is right for you.

Learn more about Tokio Marine HCC Medical Insurance.

Customers rated Tokio Marine HCC Medical Insurance
4.56 out of 5
2,151
ratings and reviews
96%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
cruise
tour
Tokio Marine HCC Medical Insurance Atlas International
Did not go on the trip and I could not get a refund on the premium.
Thomas T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your review. However, Tokio Marine HCC does offer a refund if you wish to cancel your policy prior to departure:
    "CANCELLATION --
    We hope you are happy with the cover this policy provides. However, if after reading it, this insurance does not meet with your requirements, please notify us of your wish to cancel and we will refund your premium.
    Premiums will be refunded in full if a cancellation request is received prior to the certificate effective date.
    Premiums may be refunded after the certificate effective date subject to the following provisions:
    a. A $25 cancellation fee will apply for administrative costs incurred by us; and
    b. Only the unused portion of the plan cost will be refunded; and
    c. You cannot have filed any claims to be eligible for a premium refund."

    If you have any questions, Customer Care is available to assist you by phone at 800-487-4722 Monday - Friday, 7am-12am EST and Saturday - Sunday, 9am-9pm EST.
    Dec 24,2019
The trip included a
cruise
Tokio Marine HCC Medical Insurance Atlas Enterprise
I had to submit the claim twice before I even received a response that the claim was received and will be processed, however after that point it was processed quickly without any further delays or issues.
Vlad G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
Tokio Marine HCC Medical Insurance Atlas International
Other quotes I received were unreasonably priced. I felt I got good value and coverage with this plan.
jason d. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Tokio Marine HCC Medical Insurance Atlas International
I didn't need to file a claim, so I can't rate that. The plan did seem reasonable and covered what I wanted though.
Lisa S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
What price, piece of mind? Fortunately didn't need to file a claim. Seamless transaction, no complications, very well satisfied, no failed expectations.
Mark G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Tokio Marine HCC Medical Insurance Atlas International
Too long answers! Didn't help with my problems!!!
Dmitrii B. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Tokio Marine HCC Medical Insurance Atlas Expedition
After buying insurance for years, I had two claims with this company this year. Both times, they tried to not pay and made it difficult to collect on my trip delays.
The first time they didn't pay $60, because they try to figure out ways not to pay. The next they did not pay, as even though I was clearly delayed, they found a way to exclude the amount I had to pay to get home.

The second time they made me call repeatedly to get explanations.
It really makes me wonder whether getting insurance to cover Trip Delay is worth it.
Harlan L. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy.

    Your policy includes the following coverage:

    "TRIP DELAY
    The Company will reimburse You for Covered Expenses, up to 200USD per day with a 750USD maximum, if You are delayed, while coverage is in effect, en route to or from the Trip for six (6) or more hours due to a defined Hazard.
    Covered Expenses:
    (a) Any Additional Expenses incurred;
    (b) An Economy Fare from the point where You ended Your Trip to a destination where You Receipts and documentation are required to support a claim."

    If you feel your claim was denied unfairly and you met the above terms, please call us at 800-487-4722 and request assistance. InsureMyTrip offers a Customer Advocate program. Customer Advocates contact the insurance providers on the customers behalf in an effort to resolve claim issues.
    Dec 16,2019
Tokio Marine HCC Medical Insurance Atlas International
Had no need to use the policy.
Ricky F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Tokio Marine HCC Medical Insurance Atlas Expedition
The plan covered what I was looking for. However, I did not have to make a claim so don't know what it would be like to work with the company in the case of a claim.
LINDA J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas America
Excellent service. I had made an error on my form and I by mistake paid for x2 persons. I was pleasantly surprised to have Tokyo Marine contact to reimburse me for the 2nd person / over charge. THANK YOU.
Megan H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. IMT Services
    (4.68)
  3. Medjet
    (4.66)
  4. Nationwide
    (4.63)
  5. Berkshire Hathaway Travel Protection
    (4.62)
  1. Berkshire Hathaway Travel Protection
    (4.51)
  2. Travelex
    (4.51)
  3. IMT Services
    (4.47)
  4. John Hancock Insurance Agency, Inc.
    (4.46)
  5. GeoBlue
    (4.46)