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Travel Insurance Reviews Tokio Marine HCC Medical Insurance Services Atlas Expedition

The Atlas Expedition is a great option if you are looking for primary coverage without breaking the bank. In addition, this plan offers trip cancellation and interruption benefits, travel delay, emergency medical, emergency medical evacuation to reimburse you in the event one of many covered issues causes a disruption during your trip. Below are reviews for this particular plan by travelers just like you who purchased their plan from InsureMyTrip.

To learn more, see the Tokio Marine HCC Medical Insurance Atlas Expedition product page.

Customers rated the Tokio Marine HCC Medical Insurance Atlas Expedition plan
4.56 out of 5
248
ratings and reviews
95%
recommended
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Cruise
Filed claim
The trip included a
cruise
Tokio Marine HCC Medical Insurance Atlas Expedition
Great plan. Only purchased the insurance I needed and nothing more. Will certainly purchase from Tokio Marine HCC again.
Susan R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Tokio Marine HCC Medical Insurance Atlas Expedition
It was very easy to purchase this policy on line. The company rep was able to answer my questions thoroughly both times I called. I recommend Tokio Marine and although I did not have a claim, I will use them again for future insurance needs.
Nancy P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas Expedition
I had no reason to use the plan but was more relaxed knowing that the plan was in place in the event that I needed assistance.
Pamela W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Tokio Marine HCC Medical Insurance Atlas Expedition
I appreciate the prompt response to my claim.
David K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Tokio Marine HCC Medical Insurance Atlas Expedition
We had to cancel our trip due to a parent's hospitalization and the claim was processed quickly and covered all of our nonrefundable trip expenses.
Lisa H. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas Expedition
The process for purchasing was easy and I appreciate that they send you the electronic copy of your coverage right away. My husband and I ended up having to file a baggage delay claim. Our luggage did not arrive at our destination until 5 days later. This was during Christmas and New Years so you can imagine how stressful it was for us. The last thing we wanted to do after spending a lot on holiday gifts and vacation was to incur more expenses due to delayed luggage. Since I have the app on my phone I re-read the terms while abroad and that helped me a lot in preparing the claim for example there was a number to call, I learned that I need to first file through the airline before my insurance would cover anything the airline won't pay. So I was able to file for Property Irregularity Report at the airport the same day we lost our baggage. Then got the proof of delivery form after we picked up our baggage. The customer service was helpful in answering my questions. The examiner processed our claim fast. For example, we filed on Jan 4 and sent the additional documents on Jan 8. We got paid on Jan 16. We got reimbursed $410 for all expenses incurred such as toiletries, clothes and shoes we needed while we're waiting for our baggage. Our insurance cost $200 so they are well worth it. I'd definitely recommend them and I will use them again.
Agnes S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas Expedition
This was the second time I filed a claim with Tokio Marine HCC - both times due to weather, in one case, a typhoon. Although I had some difficulty obtaining what was needed from the airline that cancelled my domestic flight a statement indicating it was due to weather, they accepted the information I found on an airport website that listed all the flights cancelled due to the typhoon. Of course, my flight was listed. I will happily select this company again.
Moshe A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Tokio Marine HCC Medical Insurance Atlas Expedition
I never had to use it but it had everything I required!!! I was very satisfied and really glad I had no claim!! First time I have used this company!!
Rebecca B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Tokio Marine HCC Medical Insurance Atlas Expedition
After buying insurance for years, I had two claims with this company this year. Both times, they tried to not pay and made it difficult to collect on my trip delays.
The first time they didn't pay $60, because they try to figure out ways not to pay. The next they did not pay, as even though I was clearly delayed, they found a way to exclude the amount I had to pay to get home.

The second time they made me call repeatedly to get explanations.
It really makes me wonder whether getting insurance to cover Trip Delay is worth it.
Harlan L. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy.

    Your policy includes the following coverage:

    "TRIP DELAY
    The Company will reimburse You for Covered Expenses, up to 200USD per day with a 750USD maximum, if You are delayed, while coverage is in effect, en route to or from the Trip for six (6) or more hours due to a defined Hazard.
    Covered Expenses:
    (a) Any Additional Expenses incurred;
    (b) An Economy Fare from the point where You ended Your Trip to a destination where You Receipts and documentation are required to support a claim."

    If you feel your claim was denied unfairly and you met the above terms, please call us at 800-487-4722 and request assistance. InsureMyTrip offers a Customer Advocate program. Customer Advocates contact the insurance providers on the customers behalf in an effort to resolve claim issues.
    Dec 16,2019
The trip included a
tour
Tokio Marine HCC Medical Insurance Atlas Expedition
The plan covered what I was looking for. However, I did not have to make a claim so don't know what it would be like to work with the company in the case of a claim.
LINDA J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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