Travel Insurance Reviews Tokio Marine HCC Medical Insurance Services Atlas International

The Tokio Marine HCC Atlas International is a single-trip Travel Medical plan available to U.S. and non-U.S. citizens who are traveling outside of their home country (but not within the U.S.). This plan offers up to $2,000,000 medical coverage.

To learn more, see the Tokio Marine HCC Medical Insurance Atlas International product page.

Customers rated the Tokio Marine HCC Medical Insurance Atlas International plan
4.57 out of 5
1,189
ratings and reviews
96%
recommended
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Tokio Marine HCC Medical Insurance Atlas International
Had to visit an emergency room overseas with Dengue fever, and paid a ton out of pocket. Scanned and sent in all the hospital paperwork, and Tokio Marine HCC covered it all with no back and forth! This insurance was one of the best purchases I've ever made! I'm getting travel insurance everytime I go abroad from now on.
Jeremy N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
Insuremytrip.com provided excellent options on their site. The only issue was that I did not process my request in time and was unable to get the general coverage that I wanted. To their credit, Tokio Marine HCC Medical Insurance was the only company to allow coverage request on the same day as travel. Since I did not have a claim, I cannot give a review of their service for claims.
Michael p. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
Thankfully, I did not have to file a claim but I had the peace of mind that I would be covered with insurance.
Jose R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
This was the first time we had traveled outside the U.S. since being on a Medicare plan and we wanted the extended coverage for peace of mind. The process couldn't have been easier and the rate was the best I found and had better coverage as well. Following my call and speaking with a rep regarding my questions, I received an email with the benefit coverage listed that I had requested., When I was ready to confirm the coverage, it was as simple as clicking on the link in the email and providing payment info. Glad we didn't need the coverage, but we do not regret buying the plan.
Shirley H. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
Was a nightmare working with your company. Filing a claim was a horrible process, will be telling people not to go with your company in the future.
Dana P. would not recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your feedback on this policy.

    We were advised that you did contact the claims department on January 20th, 2018 to find out the extent of coverage under this policy after your friend became ill. Unfortunately, you purchased a single trip medical plan with no coverage under Trip Interruption for your prepaid nonrefundable travel expenses even if you decided to return home early. In addition, the medical condition that you noted as being the reason for a claim is a standard exclusion in all travel insurance plans. Although we certainly understand your disappointment, Tokio Marine can only reimburse you within the terms and limitations of your policy.

    Perhaps you will decide to purchase another plan for your next trip. We encourage you to call us for assistance and a detailed explanation of coverage prior to purchasing a plan.

    Please feel free to call us with any questions.
    Jul 24,2018
Tokio Marine HCC Medical Insurance Atlas International
Good communications via email.
Dinyar S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
Good plan for the money.. easy to acquire. No input as to the use/ claim of the policy since I did not gave to use it.
Bernard L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
I bought this plan, but received my insurance document in a corrupted PDF file. Contacted both Insuremytrip and Tokio Marine HCC and they asked me to log in the website to access the documents. But guess what?! It does not work either. And I´ve written to them and they do not even care to put some effort to send me a new file for the documents.. Imagine if it was an emergency?! And with no documents I'll be lacking of proper documentation to get in the EU. Will I have to buy another insure from a different agent and company?! I'm trying to figure it out..
Denise C. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback. We are sorry to hear of the difficulties that you had receiving the policy fulfillment. HCC did have a technical error on the date your policy was purchased. Please be assured that your policy was issued and a confirmation of coverage was sent from InsureMyTrip with all of the important information, including the 24 hour emergency assistance number. If you have any questions or need further assistance, please reach out to us at 800-487-4722
    Jun 18,2018
The trip included a
cruise
tour
Tokio Marine HCC Medical Insurance Atlas International
One never knows about these plans until one has a claim. We had no issues, but we felt good knowing that there was coverage behind us.
Dennis M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
I'm happy I didn't have to test how well coverage of any medical problems would have been handled, but was glad to know it was there.
James D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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