Travel Insurance Reviews Tokio Marine HCC Medical Insurance Services Atlas International

The Tokio Marine HCC Atlas International is a single-trip Travel Medical plan available to U.S. and non-U.S. citizens who are traveling outside of their home country (but not within the U.S.). This plan offers up to $2,000,000 medical coverage.

To learn more, see the Tokio Marine HCC Medical Insurance Atlas International product page.

Customers rated the Tokio Marine HCC Medical Insurance Atlas International plan
4.57 out of 5
1,168
ratings and reviews
96%
recommended
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Filed claim
Tokio Marine HCC Medical Insurance Atlas International
Good communications via email.
Dinyar S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
Good plan for the money.. easy to acquire. No input as to the use/ claim of the policy since I did not gave to use it.
Bernard L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
I bought this plan, but received my insurance document in a corrupted PDF file. Contacted both Insuremytrip and Tokio Marine HCC and they asked me to log in the website to access the documents. But guess what?! It does not work either. And I´ve written to them and they do not even care to put some effort to send me a new file for the documents.. Imagine if it was an emergency?! And with no documents I'll be lacking of proper documentation to get in the EU. Will I have to buy another insure from a different agent and company?! I'm trying to figure it out..
Denise C. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback. We are sorry to hear of the difficulties that you had receiving the policy fulfillment. HCC did have a technical error on the date your policy was purchased. Please be assured that your policy was issued and a confirmation of coverage was sent from InsureMyTrip with all of the important information, including the 24 hour emergency assistance number. If you have any questions or need further assistance, please reach out to us at 800-487-4722
    Jun 18,2018
The trip included a
cruise
tour
Tokio Marine HCC Medical Insurance Atlas International
One never knows about these plans until one has a claim. We had no issues, but we felt good knowing that there was coverage behind us.
Dennis M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
I'm happy I didn't have to test how well coverage of any medical problems would have been handled, but was glad to know it was there.
James D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
I found it very easy to register and buy the plan we wished to have. I cannot comment on the services because happily we didn't have to claim any service. We will sure use it again, because it is very convenient.
Our friend recommended us your plan and we are very satisfied.
Celine M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
Good to have for peace of mind. We didn't have to use it, fortunately.
Shirley D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
Major peace of mind investment for a value far less than expected.
Leigh M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Tokio Marine HCC Medical Insurance Atlas International
I don't like the way it automatically increases each time I extend it...but I know that is how it works. At the samer time...I am healthier than half the people half my age
Donald M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
DON'T BUY THEIR POLICY!! This is the worst experience we've ever had filing claim. They never reply. You called them, they will have you to call back in 7 to 10 days, again and again.... They successfully wore us out, eventually. We gave up.
Henry M. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you very much for providing your review. We certainly understand your frustration and apologize for the delay with the carrier in getting back to you.

    Upon receiving your comments, we did assign an "Anytime Advocate" who was able to assist you with the claim. Unfortunately, the 244 USD medical bill was under the 250 USD deductible, so you did not receive any reimbursement.

    As you indicated, "I understand we won't get any money back. Only wish they can handle it better. It's the worse experience we've ever had with any insurance company."

    Once again, we apologize. In the future, you may wish to call us for assistance in quoting and selecting a policy. InsureMyTrip is available weekdays from 7:00 AM to midnight ET and weekends from 9:00 AM to 9:00 PM.
    Mar 22,2018
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