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Travel Insurance Reviews Tokio Marine HCC Medical Insurance Services Atlas International

The Tokio Marine HCC Atlas International is a single-trip Travel Medical plan available to U.S. and non-U.S. citizens who are traveling outside of their home country (but not within the U.S.). This plan offers up to $2,000,000 medical coverage.

To learn more, see the Tokio Marine HCC Medical Insurance Atlas International product page.

Customers who have visited Germany rated the Tokio Marine HCC Medical Insurance Atlas International plan
4.52 out of 5
69
ratings and reviews
95%
recommended
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Tokio Marine HCC Medical Insurance Atlas International
Explain the coverage clearer. This is covered... this is not covered. No legalize, just English.

Then facilitate signing on later.
Aaron C. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your feedback. Since this is a legal contract, Tokio Marine HCC Medical Insurance is obligated by law to include the policy's terms and conditions.

    However, InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722. We would be happy to answer your questions.
    Sep 10,2019
Tokio Marine HCC Medical Insurance Atlas International
I was lucky not to have had to use this insurance during my trip.
ELSA MURIEL L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
I tried to call all possible Numbers in Germany, It did not work.
I tried to send email and they said I should send a letter to an adreds in USA.
So I was sick, in Germany, and to contact them (what was almost impossible) I should send a letter.
Layane C. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    We are sorry to hear that you were dissatisfied with Tokio Marine's 24 hour assistance services. Your policy offers secondary medical coverage outside your home country for a relatively short term basis.

    Tokio Marine does not restrict you to a network of medical providers, so you are free to seek medical treatment from any certified medical provider. You should expect to pay out of pocket and receive reimbursement only after your medical claim has first been submitted to a primary health care provider.

    Please keep in mind that the following expenses must always be Pre-certified:
    ï‚Ÿ Inpatient care
    ï‚Ÿ any Surgery or Surgical Procedure
    ï‚Ÿ care in an Extended Care Facility
    ï‚Ÿ Home Nursing Care
    ï‚Ÿ Durable Medical Equipment
    ï‚Ÿ artificial limbs
    ï‚Ÿ Computerized Tomography (CAT Scan)
    ï‚Ÿ Magnetic Resonance Imaging (MRI)

    Apparently your injury did not require
    Pre-certification or Tokio Marine would have instructed you to:
    1. Contact the Plan Administrator at the telephone number contained in the Member’s Certificate as soon as possible before the expense is to be incurred; and
    2. Comply with the instructions of the Plan Administrator and submit any information or documents they require; and
    3. Notify all Physicians, Hospitals and other providers that this insurance contains Pre-certification requirements and ask them to fully cooperate with the Plan Administrator.

    Once again, we apologize that this may not have been fully explained to you during your phone call with the 24 hour assistance service.
    Nov 21,2018
Tokio Marine HCC Medical Insurance Atlas International
The plan gave peace of mind. The possibility of getting sick or injured abroad is concerning. Had either of us needed medical care it was good to simply have that available.
Michael G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
Purchased at the last minute.
Was easy and quick to do.
Courtney B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
We didn't need to use the insurance, but we're glad we had it.
Kenneth N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
It would be nice to have a mobile app with the plan info, like a card or even an Apple Wallet entry.
Marcelo B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
As i didn't have any reason to file a claim, I can't say much for the effectiveness of the plan or about the customer service, but the plan provided at least the peace of mind that I needed for my travels. I would likely book this insurance again in the future.
Samantha B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
This travel insurance was a good buy. One of those things you need to have and wish you won't use it. Just in case, the help or assistance is just a phone call away.
Virginia P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
Having coverage gave me peace of mind.
Annemarie R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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