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Travel Insurance Reviews Tokio Marine HCC - Medical Insurance Services Atlas International

The Tokio Marine HCC Atlas International is a single-trip Travel Medical plan available to U.S. and non-U.S. citizens who are traveling outside of their home country (but not within the U.S.). This plan offers up to $2,000,000 medical coverage.

To learn more, see the Tokio Marine HCC Medical Insurance Atlas International product page.

Customers rated the Tokio Marine HCC Medical Insurance Atlas International plan
4.57 out of 5
1,588
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
tour
Tokio Marine HCC Medical Insurance Atlas International
I don't like the way it automatically increases each time I extend it...but I know that is how it works. At the samer time...I am healthier than half the people half my age
Donald M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
DON'T BUY THEIR POLICY!! This is the worst experience we've ever had filing claim. They never reply. You called them, they will have you to call back in 7 to 10 days, again and again.... They successfully wore us out, eventually. We gave up.
Henry M. would not recommend this plan to a friend or relative.
6 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you very much for providing your review. We certainly understand your frustration and apologize for the delay with the carrier in getting back to you.

    Upon receiving your comments, we did assign an "Anytime Advocate" who was able to assist you with the claim. Unfortunately, the 244 USD medical bill was under the 250 USD deductible, so you did not receive any reimbursement.

    As you indicated, "I understand we won't get any money back. Only wish they can handle it better. It's the worse experience we've ever had with any insurance company."

    Once again, we apologize. In the future, you may wish to call us for assistance in quoting and selecting a policy. InsureMyTrip is available weekdays from 7:00 AM to midnight ET and weekends from 9:00 AM to 9:00 PM.
    Mar 22,2018
Tokio Marine HCC Medical Insurance Atlas International
Relatively easy to sign up online, and seemed to promise adequate coverage. Rather expensive, however, especially considering the brief timeframe covered and the trip costs involved. Extrapolated to an annual rate, this coverage would have cost about $3,000. Would counsel anyone considering this coverage to shop carefully to see if they can find similar coverage for less. I did not have to use the policy - so no idea of how well they honor their promises.
stephen m. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
I was pleased with the initial cost, but because of my grandsons illness, I needed to extend my dates, but instead of extending the date, I had to get a new policy. So it ended up being more expensive than I believe it should have been. Otherwise, you offer a good product with good coverage at a good price. I was grateful I was at least allowed to get additional coverage to extend my stay.
Diane C. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Tokio Marine HCC Medical Insurance Atlas International
Since we luckily did not have to use the insurance was very happy with the price. Would not of know if it was good until we actually needed it to see what they would cover.
Charlene C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Tokio Marine HCC Medical Insurance Atlas International
I appreciated the help from the staff and that they even called to follow through on my questions on Sunday.
nan b. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
No problems recovering the money for my claim!
Kenneth P. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
Well executed website made comparison easy while providing review ofdetails of the certificate
Myra B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
have used insure my trip for several trips securing medical coverage and extraction . good insurance coverage and effective

Although we have not needed to use their services we've had family members who got stranded for a weekend, obviously unexpected medical events) and died in hospitals overseas and we know to get this coverage.
Sheryl R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Tokio Marine HCC Medical Insurance Atlas International
I did not need to use the insurance so it is difficult to rate it
Janet B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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