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Travel Insurance Reviews Tokio Marine HCC Medical Insurance Services Atlas International

The Tokio Marine HCC Atlas International is a single-trip Travel Medical plan available to U.S. and non-U.S. citizens who are traveling outside of their home country (but not within the U.S.). This plan offers up to $2,000,000 medical coverage.

To learn more, see the Tokio Marine HCC Medical Insurance Atlas International product page.

Customers rated the Tokio Marine HCC Medical Insurance Atlas International plan
4.58 out of 5
1,425
ratings and reviews
96%
recommended
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Filed claim
Tokio Marine HCC Medical Insurance Atlas International
Cheapest that I could find and covered more stuff than other insurance plans I had checked.
Emilia Carolina B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
Fortunately did not need to make a claim, however it gave me peace of mind for my trip at a reasonable cost.
Michael K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
Provided peace of mind for the unexpected medical emergency. Did not have to file a claim.
Alexander M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
I did not have to use it. Was reasonable and comprehensive. Thank you.
Evelyn D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
With a fair price, never used the insurance. Hope never do!
FERNANDO L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
Claims submission is not intuitive or well explained on the site. I also received no confirmation email of submission, and had no idea if it went through correctly or not. There needs to be a clearer explanation of the process and precisely what documentation is needed, and what to expect next. I felt like I was winging it.
Regina B. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you very much for your accurate comments on filing a claim. The process is not intuitive. Although we include a section on our website for "Travel Insurance Policy & Claims Information", InsureMyTrip presents generalized and not company specific information.

    Travelers should always refer to their Certificate of Insurance for specific details on filing a claim. Your Tokio Marine HCC claim information started on page 5 of your Certificate of Insurance where they provided you with the steps in the process along with a list of required documents.

    Unfortunately most claims departments do not provide you with a confirmation of receipt. Instead the providers refer claimants to their website where you can freely access necessary forms and your claim status. However, you will be pleased to hear that providers are listening to their policyholders' concerns as guidance to improving the claims process. Providers recognize that the process needs improvement and take your suggestions seriously.

    In addition, please always remember InsureMyTrip's promise of "Unparalleled Customer Service":

    "The caring, licensed travel insurance representatives at InsureMyTrip are open and honest with every traveler, because our non-commissioned representatives work to find the best plan for you. Our Anytime Advocates® will support you with the process if you feel a claim has been unfairly denied."

    We look forward to hearing from you in the future.
    Aug 31,2018
Tokio Marine HCC Medical Insurance Atlas International
Gave us peace of mind on our 3 month trip that we had the health care coverage we would need should we become ill or injured.
Sharon M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
Both the chat on line and phone attention were extremely prompt and informative. Well done!
James K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
Had to visit an emergency room overseas with Dengue fever, and paid a ton out of pocket. Scanned and sent in all the hospital paperwork, and Tokio Marine HCC covered it all with no back and forth! This insurance was one of the best purchases I've ever made! I'm getting travel insurance everytime I go abroad from now on.
Jeremy N. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
Insuremytrip.com provided excellent options on their site. The only issue was that I did not process my request in time and was unable to get the general coverage that I wanted. To their credit, Tokio Marine HCC Medical Insurance was the only company to allow coverage request on the same day as travel. Since I did not have a claim, I cannot give a review of their service for claims.
Michael p. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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