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Travel Insurance Reviews Crum & Forster - Travel Insured International

Founded in 1994 and based in Connecticut, Crum & Forster - Travel Insured International focuses exclusively on travel insurance and provides the most useful types of coverage and the most specialized level of service. Crum & Forster - Travel Insured International is committed to providing dependable coverage, great value, and end-to-end satisfaction.

Learn more about Crum & Forster - Travel Insured International.

Customers who have visited Australia rated C&F Travel Insured International
4.48 out of 5
77
ratings and reviews
93%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
C&F Travel Insured International FlexiPAX
Ended up paying over 6,000 due to changes in itinerary because nothing was covered, and I was lucky to have secured that.
Arlie S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
C&F Travel Insured International Worldwide Trip Protector
We were very pleased with Travel Insured International! We had to interrupt our trip half way because my husband had a heart attack while on Kangaroo Island, South Australia. He was transferred to Adelaide in southern Australia where 2 stents were placed in his heart. We were reimbursed for the Unused Trip Portions and extra transportation costs and hotel costs since we had to stay in the country an extra 10 days before he was allowed to return to the U.S. but we weren't allowed to continue with our scheduled tour. The only reason I gave 4 stars on the promptness of claim processing is that it was about 4 months after returning from our trip that the claim was finally settled & check received. Just so you know, we had to send A LOT of paperwork documenting the medical treatment and extra expenses, so everyone should keep very good records when traveling and using travel insurance! Anytime we were contacted about this claim, they were very friendly and courteous as we worked through all the necessary steps. Thanks very much!
Karl E. would recommend this plan to a friend or relative.
8 of 9 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
C&F Travel Insured International Worldwide Trip Protector Lite
Nothing claimed
Charles M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
C&F Travel Insured International Worldwide Trip Protector
It's a bit hard to review a plan that did not have to be used though I'm glad it didn't have to be. But I felt I got good coverage for the price I paid.
Billie A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector Plus
Fortunately we did not have to use the insurance but the process of obtaining it was easy and the lady who helped us was terrific.
Stephen David H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
C&F Travel Insured International Worldwide Trip Protector
The claim filing process was arduous and a lot of time was wasted. My husband's crown broke during our tour and we went to a dentist, requiring a detour from our main trip plus dental fees. I didn't notice that the plan only covers natural teeth, not crowns. We called the insurance company to get the claim started. They should have been able to tell us right then that it wasn't a covered incident. Instead we went through several months of filing forms and more forms and more forms to finally get an answer. This was a huge waste of time and shouldn't have happened. Yes, I should have read the policy more carefully, but they could have informed us right away and saved everyone a lot of trouble. The other thing that happened is that the claim kept getting stuck in limbo. I would have to call and ask about it before they told me that another form was needed.
Ellen W. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback on the policy. We are sorry that you are dissatisfied with the policy. Unfortunately, it is standard practice for most travel insurance policies to limit dental coverage to cover an accidental injury to a natural, sound tooth.
    Per your certificate:

    "Benefits will include up to 750USD expenses for emergency dental treatment due to Injury to natural teeth."

    A claim can never be pre-determined before documentation is submitted. However, we do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.

    We appreciate you using InsureMyTrip for your travel insurance needs. As a travel insurance comparison website, InsureMyTrip offers dozens of plans from different providers. In the future, please consider calling us prior to purchasing a plan so that we can assist you in selecting the most cost effective policy that covers as many of your primary concerns as possible. We look forward to assisting you in the future.
    Jul 29,2019
The trip included a
cruise
C&F Travel Insured International Worldwide Trip Protector
I never go on a trip without contacting Insuremytrip.com. Most often, i just insure for medical coverage since my husband and I are in fairly good health and not worried about trip cancellation, etc. After I described my trip insurance needs to an agent, she recommended the C&F Travel Insured International Worldwide Trip Protector plan to cover our medical needs for a trip to Australia and New Zealand in February-March, 2019 that included a 14 day cruise on Holland America. Early into the cruise, we both developed very bad colds and coughs that we couldn't shake. Late in the first week, we both went to the ship's doctor who diagnosed it as a common cold and gave us medicine to help fight it. When i got home, i was still sick and went to see my primary care who prescribed antibiotics and i finally shook the illness in about a month. The fee for the ship's doctor for the 2 of us including some medicine was $250.00. When we got home, we filed a claim with C&F Travel Insured on line. The process was pretty straight-forward. They initiated the claim but required that we file the claim first with our primary insurer, Blue Cross through my employer. We did and since the Holland America Noordam Medical Center was out of network, it approved the claim but required that it go first against my deductible which we hadn't used up yet, Blue Cross did not pay out anything. Once we got the EOB (Explanation of Benefits) back from Blue Cross showing that they approved it but didn't pay out to us, we then filed a copy of the EOB, our claim form and a copy of the invoices from the ship, online via a document scan upload to C&F Travel Insured. In about 2-3 weeks, we got approval from C&F that our claim was approved and received a check for the full amount shortly after. I am extremely happy with the professionalism shown by all parties involved. Yes, it took some a little bit of time, to first file with Blue Cross, then with C&F, but that was as to be expected and completely following the terms of my policy. I would definitely use Insure my Trip and C&F again. I have used Insure my trip at least 4-5 other times and this is my first time ever needing to file a claim and i'm very happy with the experience of everyone involved.
Nancy D. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
C&F Travel Insured International Worldwide Trip Protector Lite
Really without having a claim I cannot say how good the policy was.
Tom H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector Lite
The plan does not cover most travel hiccups it is only catastrophic coverage if you have to abort the entire trip
susan t. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector Plus
Can't beat how good this plan is for total coverage. Used it again and again. Excellent benefits at the best price when compared to all the other plans on offer. Some other plans being offered on this website are more expensive with less coverage e.g. Worldwide Trip Protector from Travel Insured.
ANDREW R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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