Travel Insurance Reviews Crum & Forster - Travel Insured International
Founded in 1994 and based in Connecticut, Crum & Forster - Travel Insured International focuses exclusively on travel insurance and provides the most useful types of coverage and the most specialized level of service. Crum & Forster - Travel Insured International is committed to providing dependable coverage, great value, and end-to-end satisfaction.
Learn more about Crum & Forster - Travel Insured International.
C&F Travel Insured International
Worldwide Trip Protector Plus
Did not need but glad I had it.
Robert D. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
C&F Travel Insured International
Worldwide Trip Protector Plus
Because of Covid we purchased Cancel for any reason plan. We used a credit given by the people we rented from the year before to pay for the trip. Once we agreed on a date I purchased the insurance to cover if things were still bad. We had to cancel because of Covid and my Husband's general health. He was not allowed to get the vaccine yet due to health conditions. When I tried to use my benefits we were denied because the credit use was from last year's cancelation and the check for the 2020 reservation was dated 2020. I thought as long I purchase the insurance when I made the reservation for 2021 and paid in 2021 that the insurance would be valid. Just to be clear the 2021 reservation was paid for on the date I made it. The check from 2020 was for the 2020 date that had to be canceled because of Covid, thus the credit to use at the time of our choosing.
JAMES W. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
C&F Travel Insured International
Worldwide Trip Protector Plus
I was looking for very specific COVID protection for our trip and this plan was perfect. It hit all my concerns and their site was easy to navigate.
Dallas W. would
recommend this plan to a friend or relative.
C&F Travel Insured International
Worldwide Trip Protector Plus
I look forward to a day when purchasing insurance is straightforward and you don’t have to be a Rhodes Scholar to understand the possible loopholes etc. But your agent was easy to work with, and the process seemed quite thorough.
Carol S. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
C&F Travel Insured International
Worldwide Trip Protector
I had to file a claim and it was resolved fairly. It was a slow process. Insure my trip was great to work with.
Jessica O. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
C&F Travel Insured International
Worldwide Trip Protector
My insurance didn't cover the requirements for Costa Rica COVID-19 coverage in February of 2021. I had to buy additional insurance from another company to cover the requirements at the last minute.
Still, I felt secure in the coverage that was provided and I would consider purchasing it for travel in the future.
Still, I felt secure in the coverage that was provided and I would consider purchasing it for travel in the future.
Jan T. would
recommend this plan to a friend or relative.
C&F Travel Insured International
Worldwide Trip Protector
Travel insurance is a must! Even before the pandemic, travel insurance provided peace of mind with trip planning. I've always used insuremytrip.com for finding the best fit, either researching the plans myself, or getting assistance from the many live representatives. I recently needed help on a canceled trip (2020) and received professional, courteous, and prompt assistance from actual people, not robo-chats. Thank you to Jeannie, Melinda, Sally, and all the other dedicated staff!
stephen r. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
C&F Travel Insured International
Worldwide Trip Protector Plus
Oh where to begin with this review. I purchased this policy w C&F Travel Insured because it had the cancel for any reason option-the main reason for paying a hefty premium but a necessity I required. Long and short of it, I did use the cancel for any reason for canceling my covered trip. Long delay for any resolution after submitting all required receipts and forms and evidence. 3 calls back and forth with C&F customer service and no response back and 6 months passed since initial claim!! Yes you read that correct-SIX months. I had to contact my state’s Department of Banking and Insurance and I filed a claim against C&F. Low and behold 7 days thereafter...my claim was paid! Why did it have to escalate to this C&F?? Why the terrible customer service? Why the extended delays? Why the NO communication C&F? Even though my claim was eventually paid, I will be sure to NEVER again use C&F due to these circumstances. Thank you to my state’s Department of Banking and Insurance for advocating for a resident and helping a paying customer obtain his rightful compensation!
Matthew F. would not
recommend this plan to a friend or relative.
4 of
5 people found this review helpful
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Sally
IMT
Thank you for your Review. We received the following response from C&F Travel Insured.
"Thank you for your feedback. We apologize for the frustrations you’ve had during your experience with our company. Our relationship with our customers is very important to us. We appreciate your patience."Sep 08,2021
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector Plus
I filed a claim under the Cancel for Any Reason provision. I was able to initiate the claim online and email the supporting documents. Those processes were easy to use. The amount they paid was correct in accordance with the contract and matches what I expected. It took about 5 months from my claim submittal before they asked me for a few additional documents showing the cancellations I made. After that, the claim was paid within a couple of weeks. Normally I wouldn't consider that timeframe to be reasonable, however my rating is accounting for the delays that I assume all insurers are experiencing with high volume due to COVID-19.
Ryan E. would
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector
We were very pleased with Travel Insured International! We had to interrupt our trip half way because my husband had a heart attack while on Kangaroo Island, South Australia. He was transferred to Adelaide in southern Australia where 2 stents were placed in his heart. We were reimbursed for the Unused Trip Portions and extra transportation costs and hotel costs since we had to stay in the country an extra 10 days before he was allowed to return to the U.S. but we weren't allowed to continue with our scheduled tour. The only reason I gave 4 stars on the promptness of claim processing is that it was about 4 months after returning from our trip that the claim was finally settled & check received. Just so you know, we had to send A LOT of paperwork documenting the medical treatment and extra expenses, so everyone should keep very good records when traveling and using travel insurance! Anytime we were contacted about this claim, they were very friendly and courteous as we worked through all the necessary steps. Thanks very much!
Karl E. would
recommend this plan to a friend or relative.
8 of
9 people found this review helpful
"We thank you for your feedback and apologize for the frustrations you’ve had during your experience with our company. If you’d like to discuss your situation further please contact us at [email protected]. Thank you for your patience. "