Travel Insurance Reviews Travelex


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Customers who have visited the Caribbean rated Travelex
4.58 out of 5
200
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
Travelex Travel Select
Such an easy site for comparison with other insurance companies to get the right one for your travel needs.
Jamee D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Travelex Travel Select
My wife incurred a visit to the Rotterdam Infirmary during our recent cruise. The bill was $181.16.
When I tried to file a claim for this Infirmary Expense with Travelex, they informed me that my wife was NOT a named insured on the policy! Somehow they had her listed as a "BENEFICIARY" and NOT as an insured on the Policy! How could that be?.....When I purchased the Policy I listed her name, date of birth, etc. as a person to be insured on the Policy. Because of this GLITCH in your system, I cannot recoup the $181.16. I tried explaining this problem to the Travelex staff, and to the Insure My Trip staff, to no avail......
As a result, I will NEVER use Insure my Trip or Travelex again, and I have been a loyal customer for over 10 years!
Clarence P. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your review which we forwarded to Travelex. Here is their response:

    Thank you for taking the time to post on InsureMyTrip.com. Travelex appreciates you bringing your concerns to our attention and we are sorry to hear that your trip did not go as planned.

    We appreciate your patience while we carefully review your situation. Travelex will email you directly within the next 24-48 hours, to the email address provided when the policy was purchased.

    In the meantime, should you have any questions or concerns, please email us at TISReviews@TravelexInsurance.com.
    Nov 27,2018
The trip included a
cruise
Travelex Travel Basic
Plan was purchased in case miedial issues arose. Luckily we did not need the plan, but peace of mind has a value!
David S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Basic
We have always used insure my trip for all our travel needs.
Thomas M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    We appreciate your comments. As you mentioned, you have purchased through InsureMyTrip since 2009 purchasing 13 individual Travelex plans to cover your many trips.

    On behalf of Travelex, we thank you for your customer loyalty.
    Mar 20,2018
The trip included a
cruise
tour
Travelex Travel Basic
We need a cost effective plan that would help out with major expenses, i.e., transportation back to the states. This plan has worked well for us. Provides a feeling of confidence at significantly lower cost than plans provided by the Cruise company or travel agent. Though we have had no claims so cannot provide a review on payments.
Danny H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Select
Didn’t use it- makes it perfect!
Marilyn L. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Select
We have used Insure My Trip many times with different insurers choose depending on price and coverage. This trip had no adverse events I'm glad to say. On a previous trip, a claim had to be made which went smoothly with Travelex. I cannot say enough good things about Insure My Trip.
Steven L. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Select
Didn’t need it- that the best!
Marilyn L. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
Had to get medical treatment on the ship for coughing,congestion, etc. - filed a claim and was processed within 3 weeks. They pay as primary so no hassle with having to file with our insurance first, etc. Will definitely use Travelex again - highly recommend!
Sonja E. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
My husband and I both had to visit the doctor on board ship because of illness. After we got home I filed a claim with the insurer and in less than two weeks we received a check for the total amount of our services. Thank you so much for the quick turnaround and for the promptness in taking care of our claim. Highly pleased!!
Richard H. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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