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Travel Insurance Reviews Travelex

With over 55 years of experience protecting travel investments from the unknown, Travelex is a world leader in travel insurance. Travelex travel insurance plans anticipate the coverage needed while customized upgrades offer the ultimate in travel insurance security.

Learn more about Travelex.

Customers who have visited the United Kingdom rated Travelex
4.54 out of 5
240
ratings and reviews
96%
recommended
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Cruise
Filed claim
Travelex Travel Select
I didn't file a claim so I have no idea how easy it would be to do so and get reimbursement.
PATRICIA D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
I like to compare various quotes from several companies. Easy to use site with great prices.
Renee O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Did not file a claim so difficult to know if the plan covered everything I expected; bought the plan just in case as i truly believe no one should travel without some sort of insurance plan.
Rose G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Fortunately, I did not have to use the insurance, but I like to know it will be available if needed. One never knows.
Misty S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Select
Fortunately, we did not need to use but it was reassuring to know we had coverage: especially after seeing 3 emergency evacuations on our cruise.
Jennifer H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Select
Because I took out this plan close to the departure date the majority of the claim was not paid out. My trip was cancelled because the airline went into administration the day before I was due to fly. The policy 'small print' meant my flight was never covered on this policy yet the coverage was accepted by Travelex when it was applied for. The system for signing on clients at Travelex needs to be improved and a policy should be declined if full coverage is clearly not stated at sign-up. Whilst I understand that all policies have restrictions and limitations, in this particular case I was left feeling that the old clichés about insurance companies certainly apply to this company : 'if there is somewhere in a policy that allows the insurance company to wriggle out of paying 100% of a claim then they will use that loophole'. Shame on Travelex. I chose this company because of their good reviews and I took out this policy in the belief that trip cancellation would be covered 100% - I was wrong. Will never use this insurance company again as it let me down just when I needed them.
ALAN B. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback, we have sent it along to Travelex and they have replied with the following:

    "Thank you for taking the time to post on InsureMyTrip.

    We appreciate you bringing your claim experience to our attention, as we strive to provide exemplary customer service to all of our travelers.

    We have contacted the Claim Administrator, on your behalf, and after a thorough review of your claim documents, we are happy to advise that an additional payment has been processed. The Claim Administrator has left you a voice mail regarding your claim.

    If you have any questions, please contact the Claim Administrator at 1-855-205-6054, Monday – Friday, 7:00am – 7:00pm CST."
    Oct 18,2019
    • BarryM
      Photo
      Thank you

      I can confirm that the claim adjuster did contact me and that an additional payment has been made.

      This matter is now closed to my satisfaction and I would now reconsider using Travelex for my future travel insurance needs.
      Oct 18,2019
Travelex Travel Select
Given my age and medical condition, this was a great and economical plan to have. It gave me the confidence to have a stress free travel without the worry on what will happen if I fell sick. Although I did not get to use it but was a comfort to have. I look forward to taking it again for my next travel
QamarUz Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
We insure our trips and once again are glad that we didn't have to use it. But it gives us peace of mind to have it while we travel.
David W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
thank you. just nice to know I had insurance, just in case!
Ann L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Select
This plan provided peace of mind for our trip. My wife's health insurance only covers in-network providers so we needed a trip insurance plan that would cover any health issues during our trip.
David T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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