Travel Insurance Reviews Travelex
With over 55 years of experience protecting travel investments from the unknown, Travelex is a world leader in travel insurance. Travelex travel insurance plans anticipate the coverage needed while customized upgrades offer the ultimate in travel insurance security.
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Travelex
Travel Select
Part of our trip had to be cancelled because there was a ground crew strike at all Italian airports and our flight was cancelled and unable to be rebooked. The airline, hotel and car rental were all okay with refunds, but for our Trip to see the MotoGP races we had to dispute the charge with the credit card company. MotoGp won the dispute and so I claimed on the travel insurance our tickets. I filed a claim through online and after I was finished, it said it would email me the confirmation. I got no confirmation at all. So I have no claim number. About a week ago, I emailed someone with all of my policy information again and asked what is going on with the claim. I got an autoreply and again, no word from anyone. Unfortunately, I don;t have a lot of time to call during business hours and be put on hold. Can someone email me back and tell me what is going on? It said 15 business days, but i it has been well past that initial claim date. [email protected].
Heather B. would
recommend this plan to a friend or relative.
3 of
7 people found this review helpful
The trip included a
tour
Travelex
Travel Basic
The comparison feature allowed me to easily see which policy would fit my needs. The price was extremely reasonable. Fortunate, I didn’t need to use it but feel confident that if the event had arisen, my needs would have been met
Victoria M. would
recommend this plan to a friend or relative.
Travelex
Travel Max
This is the second time I bought the Travelex Travel Max plan. Thankfully everything went fine this time but the last time when I bought it in December of last year my flight to London was cancelled and the airlines had to book us on a different flight. Due to this, we missed our hotel stay and also incurred other expenses. Upon return we filed our claim with Travelex and the claim was processed within a matter of days without an issue and the check was mailed to us. I already recommend Travelex insurance to my friends and family and will continue to do so.
Asheesh S. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
tour
Travelex
Travel Max
The last day of our trip we found a scratch on our rental car. The rental car agency charged us for the damage and we submitted a claim under the policy purchase through Travelex. Received reimbursement about a month later.
We were please with the result and will purchase this insurance for future trips.
We were please with the result and will purchase this insurance for future trips.
Melinda M. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
tour
Travelex
Travel Max
I did not need to file a claim which is the best outcome. We had the peace of mind of having the coverage.
Robert y. would
recommend this plan to a friend or relative.
Travelex
Travel Basic
Simply needed medical coverage for a short trip abroad. The Basic Plan did the job nicely, and at a price I liked.
Edward M. would
recommend this plan to a friend or relative.
Travelex
Flight Insure
I felt secure as I left on my flights, knowing that if my plane had crashed, my kids would have had instant money - I hope, for I don't know how long the payoff would take - to fly to my home to take care of things as well as to ship anything of mine they want to their homes. And the leftover money would make their lives easier. Good feeling...
good feeling...
good feeling...
Wendy P. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Travelex
Travel Basic
The plan provided the coverage that I believe has importance to cover our trip at a price that is right on target.
Robert G. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Berkshire Hathaway Specialty Insurance Company (“BHSIC”) is the underwriter and claim administrator for the policy you purchased. Travelex Insurance does not make claim determinations. We have contacted BHSIC and have been advised that your claim was received, and the examiner is working their queue in the order in which claims were received. They will contact you once the review has been done.
It is important to remember that insurance is highly regulated, and the policy purchased is a reimbursement policy for documented out of pocket financial losses incurred.
To receive further clarification please contact us at 800-228-9792 and refer to your confirmation number. For claim questions, you may contact BHSIC at 855-205-6054 option 2, Monday - Friday: 7:00 am-7:00pm CT, or by email at [email protected].