Travel Insurance Reviews Travelex
With over 55 years of experience protecting travel investments from the unknown, Travelex is a world leader in travel insurance. Travelex travel insurance plans anticipate the coverage needed while customized upgrades offer the ultimate in travel insurance security.
Learn more about Travelex.
Travelex
Travel Select
Didn't need it, but darn glad I had it... Just in case. Thank you ~
Scott L. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Travelex
Travel Select
I would definitely recommend Travelex to family and friends and I would use this plan again. They were helpful and prompt when we first inquired about the possibility of making a claim due to a family emergency. When it became necessary for us to cancel our trip we had the forms and the information we needed to file a claim. Once we submitted the necessary documentation they responded quickly and paid our claim. We were sorry to have to cancel our trip but very happy that we had purchased the Travelex Travel Select plan.
Patricia P. would
recommend this plan to a friend or relative.
Travelex
Travel Select
When I was in Canada I tried a lot to call the number you sent me through email, but unfortunately they hang up on me a lot. I really need to see a doctor but I was worried about the coverage and I had some questions.
Kobra J. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
Travelex
Travel Select
Fortunately did not need. But glad I had it and was easy to purchase from you.
Lee L. would
recommend this plan to a friend or relative.
Travelex
Travel Basic
Tried to get through to someone when delta was late getting us to our connecting flight and it left without us. No one answered, number one representative and number two were busy. Poor service, would not waste money on this company.
Michael D. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Michelle A
Thank you for your review. We are sorry to learn about your experience when reaching out to Travelex. We have shared your feedback with Travelex to review further and to ensure this does not happen again. If you have any questions or concerns, please feel free to contact us by emailing [email protected]May 29,2019
Travelex
Travel Select
They acted swiftly and to the point,, Did exactly what they said and the money was here sooner then i thought it would be. Very polite people on then phone and explained it well.. I wish all companies were as good as they are. Thanks again for your great service and will be in touch on the next trip
brenda S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Travelex
Travel Select
Website can't distinguish time zones.
I tried to sign up before midnight and was declined, no policy issues on the trip start date.
This is a basic function. Please fix it.
I had to move my coverage date by a day.
No assistance from online help resources.
I tried to sign up before midnight and was declined, no policy issues on the trip start date.
This is a basic function. Please fix it.
I had to move my coverage date by a day.
No assistance from online help resources.
Ted C. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
-
Carol
Thank you for your comments. However, InsureMyTrip uses a retail point of sale system. Since we are located in Rhode Island, the transaction date and time will reflect the Eastern Time Zone which is 3 hours ahead of California.
In the future, please call us at 800-487-4722 if you would like assistance in quoting and purchasing a policy. One of our licensed representatives would be more than happy to assist you.Dec 28,2018
The trip included a
cruise
Travelex
Travel Basic
The plan was perfect for our needs. We already purchased the plan again for our trip next May.
Sharon L. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Travelex
Travel Basic
For expensive trips, definitely yes. For lower-cost trips, no.
I recently learned that my credit card has travel insurance benefits.
I recently learned that my credit card has travel insurance benefits.
Florence S. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Travelex
Travel Select
Unable to rate this insurance coverage completely because we fortunately did not have to file a claim.
Janice B. would
recommend this plan to a friend or relative.
We have advised Travelex that you had issues when trying to contact them while you were in Canada. Your policy did provide 24 hour emergency assistance through:
On Call International
855-892-6495 (within USA/Canada)
603-328-1373 (outside USA/Canada)
[email protected]
OnCall, which we know to be a very reliable company, should have been available to you 24 Hours a Day, 7 Days a Week during your trip.
Now that you have returned home, you may still have an issue that you would like to address, so please call or email Travelex claims at 1-855-205-6054 or [email protected] from 7:00am – 7:00pm CST, M-F https://www.travelexinsurance.com/.