Travel Insurance Reviews Travelex

With over 55 years of experience protecting travel investments from the unknown, Travelex is a world leader in travel insurance. Travelex travel insurance plans anticipate the coverage needed while customized upgrades offer the ultimate in travel insurance security.

Learn more about Travelex.

Customers rated Travelex
4.54 out of 5
1,903
ratings and reviews
98%
recommended
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Cruise
Filed claim
Travelex Travel Basic
Even though I think I did everything you recommended, e.g. read the policy, note the restrictions and filing deadlines and particulars, I am not confident that I would know how to satisfy all the requirements if I had to file a claim.
Ronald C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Zac
    Photo
    Thank you for your feedback on the policy. You will be pleased to know that Travelex along with most of our insurance carriers provide claim forms and check lists online. In addition, the claims representatives are there to provide assistance in filing a claim. For an example, here is Travelex's claims information webpage:

    http://www.travelexinsurance.com/SBClaims/

    The insurance providers' contact information is located on the policy documentation sent to you shortly after purchase. In the event that you experience an issue with the claims process, InsureMyTrip will provide Customer Advocates who can assist you at your request. Our customer service representatives are available 7 days a week by calling 800-487-4722.
    Oct 16,2015
The trip included a
cruise
tour
Travelex Travel Basic
This is the second time my wife and I have used InsureMyTrip. We would not take a cruise without insurance coverage. It's a great value!
August M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Travelex Flight Insure Plus
Having peace of mind.
Vahan M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Max
I had no need for using the Travelex Travel Max plan this time. However, during earlier travel, I needed advice which was given to me by phone in a clear and satisfactory way.
Rudolf H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Travelex Travel Basic
It seems to cover all my needs at this time! I'll continue to use this for future trips, until I feel I need more!
Roy H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
Nice to know I was insured in case something happened.
Mary Jane P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Travelex Travel Basic
Knowing I had the coverage made the trip worry-free and more enjoyable.
Harold S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Travelex Travel Select
When I saw that I had an eye infection, I called Travelex and asked for an ophthalmologist. I was told they would get back to me and that it might take 6 hours. I was surprised that there isn't a list for all major cities of doctors that can be used. I didn't get an email until June 28th, the day we were leaving on our cruise! I knew this infection would only get worse as I have had one or two previously. I'm glad I checked with a pharmacist who told me I could go to the Walk-In Clinics in London or see a private doctor. I thought all Walk-In Clinics were like the U.S. so I went there. Short story, Walk-in Clinics in England are staffed by nurses who gave me the name of an over-the-counter medicine. I turned my claim in to my insurance company first, who refused payment. Travelex did set me up with a claim # and had emailed me the forms. I then turned in the claim with the proper supporting documentation and it was paid very quickly.
Barbara D. would not recommend this plan to a friend or relative.
5 of 8 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Basic
We always use InsureMyTrip. Haven't had any complaints.
Thomas M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Travelex Travel Select
I had questions so I contacted InsureMyTrip via email and had a response back within a couple of hours with a suggestion to call. I called the next day, received immediate assistance, told them what I needed, and asked for suggestions. I had insurance the day before I left on vacation within 30 minutes. Inexpensive and easy peace of mind. Thank you.
Lindsey C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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