Travel Insurance Reviews Travelex

With over 55 years of experience protecting travel investments from the unknown, Travelex is a world leader in travel insurance. Travelex travel insurance plans anticipate the coverage needed while customized upgrades offer the ultimate in travel insurance security.

Learn more about Travelex.

Customers rated Travelex
4.54 out of 5
1,935
ratings and reviews
98%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
tour
Travelex Travel Select
Didn't file a claim so can't really review the policy.
Karen C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Travelex Travel Basic
Glad there were no serious problems other than flight out cancelled but got out in good time.
yvonne r. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Travelex Travel Basic
Didn't have to use it but it gave me peace of mind to know I was covered
Kiyoshi K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Travelex Travel Max
Luckily I didn't have to use it, but having the insurance gave me peace of mind.
Tamiko K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Travelex Travel Select
This was the first time I did NOT purchase comprehensive, opting instead only for medical, evacuation, and some lost/delayed luggage coverage. Good to learn that entering "0" for trip cost brings up a lot more plan options. Reviews for claims filed excellent for Travelex, so I'm back for more coverage in case I need it.
Patricia T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Travelex Travel Select
I purchased this plan, and am glad I did. I broke my leg in England, and the hospital there could not do the surgery for at least three weeks. So I called Travelex and they did a superb job of getting me back to the USA, where the surgery took place almost as soon as I arrived. Travelex sent a trauma nurse to get me home, arranged for a stretcher flight to take me home, had ambulances waiting in multiple places, had passport and customs officials process me on the plane before I got off, and paid my hospital bills and ambulance bills in England. They also arranged for the US hospital to be expecting me and have me signed in so I could immediately be prepared for surgery. I will never again travel overseas without this insurance. I have told my grown children that if they ever go out of the country that if they do not purchase the insurance that I will purchase it for them. In addition to getting me back to the USA Travelex promptly reimbursed me for things I paid for but could not participate in because of my accident -- because the insurance included trip interruption.
Michael S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
We didn't need to file a claim but we had peace of mind if we did need it.
Gregory S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Travelex Travel Basic
When my trip was forced to be cut short due to the death of my father-in-law, we incurred non refundable hotel costs and airfare change fees. When I contacted Travelex, I was sent a 10 page form to be filled out, including one page which required the patient's doctor who I did not know nor had ever been in contact with. The doctor filled out the form as if it was for my father-in-law making the claim, not me because it was so confusing. Never did file the claim as my charge card covered the issue with no hassle at all. Makes me mad that I ever bought travel insurance since it appeared the insurance company was trying to make it impossible to prove that there was a covered incident.
gary l. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • TIS Reviews
    Travelex
    Photo
    Thank you for taking the time to post your concerns. Please accept our sincere condolences to you and your family for your loss.

    We’re sorry that you felt our claims process was complex. The Claims Administrator has closed your claim based on your confirmation that you have been refunded in full by your credit card company.

    Travelex makes every effort to review all concerns from our clients. If we can be further service, please let us know.

    Kind Regards,

    Travelex Insurance Services, Inc.
    Administration, Risk and Compliance
    Please note: All terms, conditions, exclusions and provisions of the plan apply. All benefits will be determined at the time a claim may occur based on the information and documentation submitted.
    Aug 01,2016
The trip included a
cruise
tour
Travelex Travel Max
The true value of a Plan is what happens and how you are treated when you file the claim. Since no claim was filed, it is difficult to completely evaluate.
James B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
Referred by a friend who had filed a claim. They were very pleased. We did not have a claim but felt good about the coverage.
Daniel B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. IMT Services
    (4.69)
  3. Nationwide
    (4.65)
  4. MEDEX
    (4.61)
  5. RoamRight
    (4.61)
  1. RSA Insurance
    (5.00)
  2. GeoBlue
    (4.68)
  3. Crum & Forster - Travel Insured International
    (4.64)
  4. IMT Services
    (4.60)
  5. Travelex
    (4.58)