Travel Insurance Reviews Travelex


Travel Insurance Quote LinkWith over 55 years of experience protecting travel investments from the unknown, Travelex is a world leader in travel insurance. Travelex travel insurance plans anticipate the coverage needed while customized upgrades offer the ultimate in travel insurance security.

Learn more about Travelex.

Customers rated Travelex
4.54 out of 5
2,497
ratings and reviews
97%
recommended
Sort by
Showing
Cruise
Filed claim
Travelex Travel Max
I liked the reviews that said fast claim processing. I just wish that you could buy this insurance post-departure.
Ethan M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Travelex Flight Insure Plus - Flight Only
I have peace of mind for my family, just in case.
Betty C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
Thank you! I had an unexpected medical issue that is quite serious. My doctor immediate filled out the form because she knew how much this trip meant to me, but she also was against me traveling until my surgery and recovery. Travelex was polite and professional when I called to see what steps to take in filing a form.
I received my check for the amount that I had already paid on my credit card before my trip was even scheduled to return. Thank you again.
Teresa N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
They paid the claim within two weeks.
Very professional and easy to file the claim.
Robert H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Basic
Having been using insure my trip for many years. I haven't had to file a claim as of yet....
Thomas M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
I was thankful that I did not have to use the coverage. Our trip to France went very smoothly without any difficulty.
Suzanne T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
We thought we may have a storm delay and may be another night in Rome...that is when I thought of my travel insurance purchase...to reimburse me for an unplanned night at hotel...it did not happen...'just glad I knew I had coverage in case.
Carol M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
After many changes to flights and accommodations I finally had to cancel the trip entirely. When completing the claim form I listed the departure date as the latest one after all the changes, which was about a month later than the original departure date. WRONG thing to do! Always list the trip's very FIRST departure date, not the final departure date after all the rescheduling. Apparently the claims adjusters didn't read the back up info that I included showing all the costs and an changes to the departure dates; they only looked at the final departure date and disallowed the costs prior to that date. They sent me a partial reimbursement check which was approx. ½ of my total claim I resubmitted my claim along with all the backup data (again) showing the original departure date and they finally paid the balance of the claim.
Leigh M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    We are very pleased to hear that you did receive full reimbursement of your non-refundable travel expenses. In the future, please remember that you may call us to request an advocate who will support you with the process if you believe that you have a claim that has been unfairly denied. We look forward to working with you in the future.
    Oct 14,2017
Travelex Travel Basic
Good feeling to have a certain amount of insurance coverage. One question I have is that I don't know if we were covered in case of a strike I would be willing to pay a bit more for strike coverage.
Anne H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Kyle
    Photo
    Thank you for providing feedback on this plan.

    The Travelex Travel Basic policy would be able to provide Trip Cancellation and Trip Interruption coverage due to "Common Carrier delays resulting from inclement weather, or mechanical breakdown or organized labor strikes that affect public transportation;"

    Additionally, the Travel Delay benefit would cover "any Common Carrier delay" if you had a delay of 5 hours or more.

    Please feel free to contact us if you have any questions or concerns. We are available 7 days a week at 1-800-487-4722.
    Oct 13,2017
The trip included a
tour
Travelex Travel Basic
This plan was way too expensive.
RUDOLF A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for providing your feedback. There are 3 main factors that determine premium costs: the cost of the trip, the length of the trip, and the travelers ages.

    In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.
    Oct 19,2017
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. IMT Services
    (4.68)
  3. Nationwide
    (4.64)
  4. MedjetAssist
    (4.62)
  5. MEDEX
    (4.61)
  1. GeoBlue
    (4.67)
  2. IMT Services
    (4.63)
  3. Berkshire Hathaway Travel Protection
    (4.54)
  4. Allianz Global Assistance
    (4.53)
  5. Crum & Forster - Travel Insured International
    (4.53)