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Travel Insurance Reviews Travelex Travel Basic

Travel Basic is a budget friendly plan offering comprehensive trip cost protection as well as coverage for other unforeseen events that may arise during your trip. Coverages include Trip Cancellation and Interruption, Baggage Loss or Delay, Travel Delays, and Emergency Medical Evacuation. Coverage on this plan is primary, meaning you don't have to submit claims through other insurance first.

To learn more, see the Travelex Travel Basic product page.

Customers who have visited Hawaii rated the Travelex Travel Basic plan
4.56 out of 5
41
ratings and reviews
97%
recommended
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Cruise
Filed claim
Travelex Travel Basic
Fortunately, we didn't need to use it. We are in our early seventies and this plan was an immense source of comfort. Being on Original Medicare, with excellent secondary coverage, we took very low medical expense coverage of only $15,000. That kept the cost low. Trip was to Hawaii.

Evacuation coverage was my reason for taking it.

I learned how important this coverage is on a QE2 cruise from New York to Southampton England. A man suffered a medical emergency well out in the Atlantic, with Nova Scotia the nearest land. A medical helicopter followed by a large refueling plane came to the ship. Due to heavy waves, both the man and his wife were lifted into the helicopter in a basket. Wonder what that cost?
Paul S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
Easy to enroll and select appropriate plan. Pricing is competitive.
James S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
Didn't need it, thank goodness, but happy to have it. I like Travelex best as it is primary. However, the premium is usually enough higher than secondary policies that I go with them and keep my fingers crossed. When I have had a claim with a secondary policy, it has been handled well, only have to deal with the inconvenience of chasing other policy payments first.
Owen W. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
After many changes to flights and accommodations I finally had to cancel the trip entirely. When completing the claim form I listed the departure date as the latest one after all the changes, which was about a month later than the original departure date. WRONG thing to do! Always list the trip's very FIRST departure date, not the final departure date after all the rescheduling. Apparently the claims adjusters didn't read the back up info that I included showing all the costs and an changes to the departure dates; they only looked at the final departure date and disallowed the costs prior to that date. They sent me a partial reimbursement check which was approx. ½ of my total claim I resubmitted my claim along with all the backup data (again) showing the original departure date and they finally paid the balance of the claim.
Leigh M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    We are very pleased to hear that you did receive full reimbursement of your non-refundable travel expenses. In the future, please remember that you may call us to request an advocate who will support you with the process if you believe that you have a claim that has been unfairly denied. We look forward to working with you in the future.
    Oct 14,2017
The trip included a
cruise
Travelex Travel Basic
Didn't have to use it, but had peace of mind knowing it was there
Paul S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Although I did not need to file a claim on this trip it was nice to know that we were covered if anything happened.
John S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Gave peace of mind. While on vacation in Hawaii a hurricane came nearby our island as we were preparing to return home. It gave us a secure feeling knowing that we had insurance in the event our return was disrupted.
Don V. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
We had no claim so we cannot comment on customer service or claim handling.
diana l. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
For the same coverage, it was less expensive than the insurance offered by the cruise line.
David J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
We felt more comfortable being insured for our trip to Hawaii due to the expense for the trip from the east coast. The insurance allowed us to make a stop in San Francisco for several nights, which made the jet lag so much easier. It was a good feeling knowing that we were protected in case of any emergency. We met a family of four who missed their connecting flight to Oahu, they did get a flight to Maui but their luggage was lost. They had insurance which paid for their overnight expenses in Maui and then transportation to Hawaii. Insurance is a good thing, we will consider insuremytrip (Travelex) on future trips.
Dennis D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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