Call us

Travel Insurance Reviews Travelex Travel Basic

Travel Basic is a budget friendly plan offering comprehensive trip cost protection as well as coverage for other unforeseen events that may arise during your trip. Coverages include Trip Cancellation and Interruption, Baggage Loss or Delay, Travel Delays, and Emergency Medical Evacuation. Coverage on this plan is primary, meaning you don't have to submit claims through other insurance first.

To learn more, see the Travelex Travel Basic product page.

Customers who have visited Morocco rated the Travelex Travel Basic plan
4.22 out of 5
6
ratings and reviews
100%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
tour
Travelex Travel Basic
I was sick in Morocco and needed help in changing my flight to come home a few days later. Was unable to do so with booking agent after five hours of trying because of so many callers due to coronavirus concerns. I called the number listed on my policy for callers outside the US and could not get through. The number is either incorrect or incomplete. Really needed some help and could not reach anyone - very disappointed!
Anne B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Erin
    Photo
    We appreciate you providing your feedback. Travelex has offered the following response:

    "Thank you for reaching out to us on InsureMyTrip.com. We sincerely empathize with your unfortunate situation.

    The phone numbers to our travel assistance provider, On Call International, are correct. Please keep in mind, that due to the Coronavirus outbreak, Travelex, our assistance provider, and all travel supplier(s) are experiencing a very high volume of calls, and phone lines to travel suppliers around the world were over capacity (and thus sometimes not connecting), when you were in Morocco.

    Having said the above, we would like to obtain further information so we can follow up with On Call International. Please email us back at [email protected] with the number you were attempting to call, as well as the date and approximate time in which you were trying to contact On Call International."
    May 11,2020
The trip included a
tour
Travelex Travel Basic
The cost was competitive and the plan appears to cover what I needed covered.
Jon P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
Fortunately I did not have to use the plan. I just hope it would have turned as good as expected.
MIcheline K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. IMT Services
    (4.68)
  3. Medjet
    (4.66)
  4. Nationwide
    (4.63)
  5. Berkshire Hathaway Travel Protection
    (4.62)
  1. Berkshire Hathaway Travel Protection
    (4.50)
  2. Travelex
    (4.48)
  3. IMT Services
    (4.47)
  4. GeoBlue
    (4.46)
  5. John Hancock Insurance Agency, Inc.
    (4.41)