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Travel Insurance Reviews Travelex Travel Basic

Travel Basic is a budget friendly plan offering comprehensive trip cost protection as well as coverage for other unforeseen events that may arise during your trip. Coverages include Trip Cancellation and Interruption, Baggage Loss or Delay, Travel Delays, and Emergency Medical Evacuation. Coverage on this plan is primary, meaning you don't have to submit claims through other insurance first.

To learn more, see the Travelex Travel Basic product page.

Customers who have visited Spain rated the Travelex Travel Basic plan
4.57 out of 5
57
ratings and reviews
100%
recommended
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Cruise
Filed claim
The trip included a
tour
Travelex Travel Basic
Thankfully did not have to use this coverage.
Marilyn W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Your travel insurance policy gave me good peace of mind throughout my trip. Thanks
Michael V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
We always go to Insuremytrip.com to purchase our travel insurance. The cost is always very reasonable, no matter which plan we buy. It's so worth it for the peace of mind it offers. We have only once had to use our trip insurance (not this recent trip), but it was easy enough and our coverage was perfect for the need. I recommend Insuremytrip all the time on social media. Thanks!
Ailsa T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Basic
Great company. Paid my claim with timely follow-up, excellent communication, and generally great customer service. Will continue to use this company in future travels.
Joy C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
Thankfully we didn't need to use our insurance during our two weeks in Spain. But we were glad we had it "just in case". We were able to enjoy our trip and not worry about it!
Deborah H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
Coverage seemed comprehensive and the written information easy to understand.However, it was too expensive compared to other plans.
Betty M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    We received the following reply to your review from Travelex:

    "Thank you for posting about your experience.

    We appreciate you taking the time to compare our plans to find the plan that best fits your travel needs. The cost of our plans is based on the insured trip cost and the age of the travelers.

    Our Travel Basic and Travel Select plans both offer Primary coverage, meaning you submit your claim to our Claim Administrator first, before submitting to your own personal insurance. We also have a 60 day look back window for pre-existing medical conditions. In addition, when the policy is purchased within 15 days (Travel Basic) or 21 Days (Travel Select) from the initial trip deposit, you will be eligible for the pre-existing medical condition exclusion waiver. We have several benefits, including those listed above, that differ from the plans offered by our competitors.

    If you ever have any questions about our benefits and how the coverage works, you can always contact our Customer Solutions Department at 1-800-228-9792, Monday – Friday, 8:00am-7:00pm CST.

    Thank you again, and we hope you think of Travelex the next time you need travel insurance.

    Kind Regards,
    Travelex Travel Insurance Company"
    May 24,2019
The trip included a
tour
Travelex Travel Basic
I have bought this coverage for many trips but had never before filed a claim. This time I suffered a knee injury before the trip and was unable to go. I submitted all the required information and the plan reimbursed the airline change fee for the trip.
Jean W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Easy process
Noah G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Great Price for Great Coverage. Always use insuremytrip.com for ANY of your travel plans!!
Anthony G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
Claim processed quickly, with no problem.
Anthony Y. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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