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Travel Insurance Reviews Travelex Travel Basic

Travel Basic is a budget friendly plan offering comprehensive trip cost protection as well as coverage for other unforeseen events that may arise during your trip. Coverages include Trip Cancellation and Interruption, Baggage Loss or Delay, Travel Delays, and Emergency Medical Evacuation. Coverage on this plan is primary, meaning you don't have to submit claims through other insurance first.

To learn more, see the Travelex Travel Basic product page.

Customers who have visited the United States rated the Travelex Travel Basic plan
4.53 out of 5
205
ratings and reviews
96%
recommended
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Cruise
Filed claim
Travelex Travel Basic
We booked a trip Feb. 12, 2020 and purchased insurance Feb. 14, 2020. Due to the corona virus we canceled the trip. We called Travelex to make a claim.. The Travelex agent told us the corona virus was NOT a covered reason for trip cancellation, so they would not make any payment.
Frederick A. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Erin
    Photo
    We appreciate you providing your feedback. Travelex has offered the following response:

    "Thank you for taking the time to post about your situation.

    We understand the experience surrounding your situation did not meet your expectations. We do empathize with you and your family and understand that the coronavirus has caused a significant disruption on our society.

    We will be reaching out to you personally to go over options for a Date Transfer, which will allow you to reuse your policy for a future trip.

    We appreciate your patience during this time and look forward to hearing back from you."
    May 11,2020
Travelex Travel Basic
Great peace of mind.
Michael-Ray P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
Since I did not have a reason to file a claim, I can't comment on that aspect of my purchase but I found the experience very positive. It was easy to fill in the query and select a plan based on my requirements and budget. I always recommend insuremytrip to friends looking to buy travel insurance.
James G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
This travel insurance plan contains good coverage for most aspects of our travel. In my opinion the price of travel insurance in general is too high. Five percent of the trip cost would be more reasonable than the normal ten percent.
Don’t need some of the coverages on the policy as we have the same insurance elsewhere.
We rarely needed to make a claim as we were able to reschedule cancelled trips with the trip provider with no loss of $$$$.
Do recommend travel insurance for the medical coverage as USA medical insurance does not cover you out of the country.
Carol M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
It was quick and easy to sign up, and very afordable. I could relax and know that we were covered!
Shannon B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Happy I did not have to use the insurance!!
Richard F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
I didn't have to make a claim so I don't have experience with that, but the purchasing process was great. I will use this site again in the future.
Barry N. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
Almost had to cancel, I had open heart surgery, but I made it, was able to go, enjoyed the trip very much. I was glad I had purchased it.
Robert B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
I never use to take out travel insurance until my husband was diagnosed with cancer. Plans can be made but you never know what life brings. On this last trip it ended up one of my children had emergency surgery a month before we were to leave. I was not sure if we would proceed with our plans. Luckily everything was fine and we did go but I was not stressed knowing I had the travel insurance if plans had changed.
Diane M. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Basic
I would have liked more medical coverage
Patricia B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Michelle A
    Photo
    Thank you for your review. To receive higher medical coverage you can review Travelex's other policy, Travel Select. This will not only provide higher medical coverage but the limits on baggage loss, baggage delay, trip delay and medical evacuation will be increased as well. In the future, please call us at 800-487-4722 and we can assist you with finding the best plan for your concerns.
    Nov 27,2019
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