Travel Insurance Reviews Travelex Travel Basic
Travel Basic is a budget friendly plan offering comprehensive trip cost protection as well as coverage for other unforeseen events that may arise during your trip. Coverages include Trip Cancellation and Interruption, Baggage Loss or Delay, Travel Delays, and Emergency Medical Evacuation. Coverage on this plan is primary, meaning you don't have to submit claims through other insurance first.
To learn more, see the Travelex Travel Basic product page.
Travelex
Travel Basic
When my trip was forced to be cut short due to the death of my father-in-law, we incurred non refundable hotel costs and airfare change fees. When I contacted Travelex, I was sent a 10 page form to be filled out, including one page which required the patient's doctor who I did not know nor had ever been in contact with. The doctor filled out the form as if it was for my father-in-law making the claim, not me because it was so confusing. Never did file the claim as my charge card covered the issue with no hassle at all. Makes me mad that I ever bought travel insurance since it appeared the insurance company was trying to make it impossible to prove that there was a covered incident.
gary l. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Travelex
Travel Basic
Thankfully we did not have to file a claim for this trip. We felt the price for the product we signed up for was a fair price and would purchase the plan again in the future.
James B. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Travelex
Travel Basic
In past years, the airline could not get us to Ireland due to inclement weather. No problem getting our lodging costs reimbursed. This year, accident In Ireland and the travel insurance covered all expenses. Very happy with Travelex. Good customer service. Thank you very much.
Donald M. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
tour
Travelex
Travel Basic
I have been a regular customer of Travelex for years and haven't needed to file a claim. The process of purchasing a plan from InsureMyTrip was good and I was able to select one that covered what I wanted. I liked the InsureMyTrip mobile app and found it very helpful.
Steven L. would
recommend this plan to a friend or relative.
The trip included a
tour
Travelex
Travel Basic
Too much fine print. Hard to tell just what is and is not covered. There has to be a simpler way to explain coverage. Doubt if trip insurance is worth it if you don't even know what you purchased.
Thomas M. would
recommend this plan to a friend or relative.
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We’re sorry that you felt our claims process was complex. The Claims Administrator has closed your claim based on your confirmation that you have been refunded in full by your credit card company.
Travelex makes every effort to review all concerns from our clients. If we can be further service, please let us know.
Kind Regards,
Travelex Insurance Services, Inc.
Administration, Risk and Compliance
Please note: All terms, conditions, exclusions and provisions of the plan apply. All benefits will be determined at the time a claim may occur based on the information and documentation submitted.