Travel Insurance Reviews Travelex Travel Basic

Travel Basic is a budget friendly plan offering comprehensive trip cost protection as well as coverage for other unforeseen events that may arise during your trip. Coverages include Trip Cancellation and Interruption, Baggage Loss or Delay, Travel Delays, and Emergency Medical Evacuation. Coverage on this plan is primary, meaning you don't have to submit claims through other insurance first.

To learn more, see the Travelex Travel Basic product page.

Customers rated the Travelex Travel Basic plan
4.53 out of 5
786
ratings and reviews
98%
recommended
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Cruise
Filed claim
Travelex Travel Basic
Best part was not needing the coverage, of course. But second best was the fact that the company that issued the policy reached out to us while we were on our New Zealand trip to make sure we were OK after the earthquake that struck the country half-way through our visit there.
zachary t. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
Did not use it.
Gertrude A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
I have bought many policies and never have had a claim. I fear when I do have a claim they will weasel out of paying.
David B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
The plan seemed good. Thankfully the trip went off without a hitch so I didnt need to use it.
Russell D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Travelex Travel Basic
Although I did not need to file a claim on this trip it was nice to know that we were covered if anything happened.
John S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
Thankfully I still have not needed to find out just how good this plan is. I buy because the coverage is broader and much cheaper than the cruise line insurance. Knowing that I have coverage allows me enjoy my vacation with a little less worry.
Jeffrey G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
No worries with insurance coverage.
Susan W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
We had a medical emergency in Munich, Germany and filed a claim for the physician treatment and medication needed. We were careful to fill out the forms carefully and submitted all the documentation from the physicians office and pharmacy. The claim was paid in the full amount about four weeks after filing. I am very pleased with Travelex Basic Plan and will highly recommend it to my travel companions in the future.
Lynn O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
Although I didn't end up using the travel insurance, the Travelex people were very friendly and helpful. I bought the insurance on a Sunday night and my husband hurt his leg Monday afternoon, the very next day. I called Travelex to make sure that it was covered, in case we had to cancel the trip. The person, whom I talked to, assured me that it was and e-mailed me the forms that I would need in case we had to cancel the trip, so that I would have them when my husband went to his doctor's appointment.

As it turned out, we were able to go on the trip, but I was very pleased with the customer service from Travelex. They were very friendly with me on the telephone.

I will continue to buy Travelex insurance for my other trips.
Sandra B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
After my husbands back injury we still had hopes of making this trip, until the final outcome was surgery. We asked for copies of all medical records as we went through various procedures as we always do. We sent these in with our claim and it was processed within weeks. We were very satisfied with the whole experience and would definitely insure our next trip with them.
Denis B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
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