Travel Insurance Reviews Travelex Travel Basic

Travel Basic is a budget friendly plan offering comprehensive trip cost protection as well as coverage for other unforeseen events that may arise during your trip. Coverages include Trip Cancellation and Interruption, Baggage Loss or Delay, Travel Delays, and Emergency Medical Evacuation. Coverage on this plan is primary, meaning you don't have to submit claims through other insurance first.

To learn more, see the Travelex Travel Basic product page.

Customers rated the Travelex Travel Basic plan
4.53 out of 5
825
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
Travelex Travel Basic
We had a medical emergency in Munich, Germany and filed a claim for the physician treatment and medication needed. We were careful to fill out the forms carefully and submitted all the documentation from the physicians office and pharmacy. The claim was paid in the full amount about four weeks after filing. I am very pleased with Travelex Basic Plan and will highly recommend it to my travel companions in the future.
Lynn O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
Although I didn't end up using the travel insurance, the Travelex people were very friendly and helpful. I bought the insurance on a Sunday night and my husband hurt his leg Monday afternoon, the very next day. I called Travelex to make sure that it was covered, in case we had to cancel the trip. The person, whom I talked to, assured me that it was and e-mailed me the forms that I would need in case we had to cancel the trip, so that I would have them when my husband went to his doctor's appointment.

As it turned out, we were able to go on the trip, but I was very pleased with the customer service from Travelex. They were very friendly with me on the telephone.

I will continue to buy Travelex insurance for my other trips.
Sandra B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
After my husbands back injury we still had hopes of making this trip, until the final outcome was surgery. We asked for copies of all medical records as we went through various procedures as we always do. We sent these in with our claim and it was processed within weeks. We were very satisfied with the whole experience and would definitely insure our next trip with them.
Denis B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Travelex Travel Basic
Didn't need to use it so don't know how a claim would have worked. Bought it for peace of mind while traveling.
JANE O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
The cost of the coverage seems quite high. It would be helpful to have more information on why the cost is what it is.
Douglas A. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Travelex Travel Basic
My positive evaluations to the list of standard questions regarding satisfaction are simply based on the fact that I had no reason to file a claim. I did not encounter any problems with airlines, hotels, or health. This was the third time purchasing insurance for 'peace of mind'. It worked!
Herbert F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Travelex Travel Basic
Fortunately, I did not have to use the insurance, but it provided what I needed (evacuation & repatriation coverage) at a reasonable price.
Jay M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
Did not file a claim. The purchase process was easy.
Donna F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Travelex Travel Basic
Thankful we did not need but good to know we had it!
Martha B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Basic
We have always looked for travel ex when using overseas and or travel insurance. Their competitive rates and being able to buy it directly helps us in choosing Travelex. Although we have never filed a claim in all the trips travelex has insured, I am sure we will not have any problems If we ever have to do so
Alfred B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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